ANGELA KRONER
Overland Park,KS
Summary
Successful in creating and executing standard operating policies and procedures to positively impact organizational goals. Dependable leader with skills to develop, coach and motivate staff while interfacing with executives on all levels.
Overview
25
25
years of professional experience
Work History
Director of Revenue Community Care Division
Gentiva Health Services Inc.
Austin, TX
02.2021 - Current
- Monitored daily performance metrics to make sure targets were met or exceeded.
- Developed internal controls to boost billing efficiencies within our legacy billing system and with the new billing system we transitioned to in 2023.
- Created and updated financial reports on frequent basis to present information to leadership teams.
- Forecasted monthly revenue for accounting.
Director of Hospice Revenue
Kindred At Home
Overland Park, KS
02.2019 - Current
- Assisted in compiling departmental training documents for the revenue department. To ensure goals are met.
- Worked directly with leadership to set monthly and quarterly goals.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Improved operations by working with team members and branches to find workable solutions.
- Effectively work with multiple departments to ensure that month end reporting is complete and revenue is accounted for.
- Worked closely with AP to ensure that Nursing Home adjusted payments were processed accurately.
AR Hospice Manager
Gentiva Health Services
Overland Park, KS
08.2015 - 02.2019
- Maintained departmental goals and objectives navigating thru many CMS updates and regulation changes.
- Closed out and transitioned the Legacy Kindred at Home branches incorporating those into the existing FSU.
- Assisted IT and tested new system updates to the McKesson system, from systematic updates to piloting a diagnosis resorting tool.
- Worked closely with auditing and compliance to maintain accurate records and implement changes to branch process, companywide.
- Provided multiple training sessions to locations on aspects of billing and ways for them to improve processes to avoid delays in payments and write offs.
- Worked closely with the regional leadership as well as the BOS’s to collaborate across the divisional lines of region and FSU to ensure clean and accurate billing.
- Collaborated with Management staff to continually maintain high staff moral navigating thru many system changes and work arounds.
Various Positions
Gentiva Health Services
Overland Park, KS
08.1999 - 07.2015
Skills
- Staff Development
- Policy and Procedure Development
- Decision making
- Team Coordination
- Communication
- Leadership
- Revenue Optimization
References
References available upon request.
Timeline
Director of Revenue Community Care Division
Gentiva Health Services Inc.
02.2021 - Current
Director of Hospice Revenue
Kindred At Home
02.2019 - Current
AR Hospice Manager
Gentiva Health Services
08.2015 - 02.2019
Various Positions
Gentiva Health Services
08.1999 - 07.2015
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