Angela Kujawski
Redford,MI
Summary
Dynamic and self-motivated professional with a strong work ethic, experienced at SBM Management. Proven expertise in deep cleaning and conflict resolution, enhancing customer satisfaction through effective problem-solving. Recognized for maintaining high standards of quality assurance and fostering teamwork, ensuring a well-organized and inviting environment for customers.
Overview
10
10
years of professional experience
Work History
Professional Cleaner
SBM Management
04.2021 - 12.2024
- Assisted customers with product selections and inquiries to enhance shopping experience.
- Maintained clean and organized sales floor, ensuring compliance with company standards.
- Operated cash register efficiently, processing transactions accurately and promptly.
- Collaborated with team members to restock inventory and manage merchandise displays.
- Conducted regular inventory checks to identify discrepancies and support stock management.
- Answered customer questions about sizing, accessories, and merchandise care.
Sales Associate
Kroger
9968 E Grand River Ave, Brighton, MI 48116
08.2018 - 10.2019
- Assisted customers with product selections and inquiries to enhance shopping experience.
- Maintained clean and organized sales floor, ensuring compliance with company standards.
- Operated cash register efficiently, processing transactions accurately and promptly.
- Collaborated with team members to restock inventory and manage merchandise displays.
- Conducted regular inventory checks to identify discrepancies and support stock management.
- Answered customer questions about sizing, accessories, and merchandise care.
Sales Associate
Dollar General
27437 Six Mile Rd, Livonia, MI 48152
08.2014 - 02.2017
- Facilitated product selection for customers, promoting a positive shopping environment.
- Improved store aesthetics through well-maintained merchandise displays.
- Managed point-of-sale systems with efficiency, ensuring accurate transaction processing.
- Partnered with team to ensure inventory was restocked and sales floor was optimized.
- Ensured error-free cash handling by strictly following organizational policies.
- Built relationships with customers to encourage repeat business.
- Provided training support to new associates, fostering teamwork and productivity within the department.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Conducted regular inventory checks to ensure stock levels met demand and reduced gaps in availability.
- Implemented effective loss prevention strategies to minimize shrinkage during daily operations.
- Engaged with customers to build rapport and loyalty.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Solved customer challenges by offering relevant products and services.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Engaged with customers to effectively build rapport and lasting relationships.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
Education
Stevenson High School
33500 Six Mile Rd, Livonia, MI 48152High School Diploma -
Clarenceville High School
20155 Middlebelt Rd, Livonia, MI 48152Skills
- Strong work ethic
- Self-motivation and initiative
- Multitasking proficiency
- Deep cleaning expertise
- Professional appearance
- Dusting and polishing know-how
- Maintenance
- Conflict resolution
- Problem-solving capacity
- Housekeeping
- Team collaboration
- Customer service
- Quality assurance
- Time management
- Multitasking and organization
- Basic maintenance
- Productivity and time management
Timeline
Professional Cleaner
SBM Management
04.2021 - 12.2024
Sales Associate
Kroger
08.2018 - 10.2019
Sales Associate
Dollar General
08.2014 - 02.2017
Stevenson High School
High School Diploma -
Clarenceville High School