Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
CustomerServiceRepresentative

Angela Lance

Severn

Summary

Adept at payroll processing and fostering teamwork, I significantly streamlined audit processes and enhanced financial accuracy at Delta Installation Group, Inc. My expertise in tax compliance and problem-solving abilities led to successful external audits and improved employee relations, showcasing a blend of technical proficiency and interpersonal skills.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

19
19
years of professional experience

Work History

Controller

Delta Installation Group Inc.
02.2022 - 02.2025
  • Completed journal entries, reconciliations, and general account management.
  • Prepared balance sheets, cash flow reports and income statements.
  • Provided treasury and cash management by overseeing reconciliation of banking activity, and sales tax returns.
  • Followed up with delinquent accounts to obtain funds and reduce aging balances.
  • Ensured compliance with tax regulations by managing the timely preparation and filing of all required returns.
  • Streamlined annual audit process, working closely with external auditors to ensure accurate representation of company''s financial position.
  • Facilitated successful external audits, meticulously preparing all necessary documents and reports.
  • Managed daily financial functions in collaboration with accounting and payroll personnel.

Payroll/HR Manager

Delta Installation Group, Inc.
01.2011 - 02.2022
  • Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
  • Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
  • Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
  • Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
  • Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.
  • Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
  • Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
  • Managed complex benefits administration, ensuring accurate enrollment and timely processing of claims.
  • Developed comprehensive onboarding programs to facilitate smooth integration of new employees into the organization.
  • Optimized payroll processing procedures for accuracy and timeliness using advanced software solutions.
  • Provided expert guidance on labor laws and regulations, mitigating legal risks for the organization.
  • Processed employee claims involving performance issues and harassment.
  • Monitored and handled employee claims involving performance-based and harassment incidents.
  • Championed employee wellness initiatives to improve job satisfaction and reduce absenteeism.
  • Used technologically relevant digital systems to manage payroll and benefits programs.
  • Led negotiations for employee benefits packages, securing cost-effective solutions while maintaining high-quality offerings.
  • Conducted comprehensive HR audits to ensure compliance with labor laws and regulations, mitigating risk of legal issues.
  • Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
  • Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.

Administrative Assistant

Delta Installation Group, Inc.
01.2006 - 02.2011
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
  • Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
  • Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
  • Maintained inventory of office supplies and placed orders.
  • Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
  • Supported recruitment processes, scheduling interviews and communicating with applicants to improve hiring timelines.
  • Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
  • Negotiated with vendors to reduce office supply costs, leveraging bulk purchase agreements.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Managed filing system, entered data and completed other clerical tasks.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.

Education

Associate of Arts - Paralegal Studies

Anne Arundel Community College
Arnold, MD
06-2011

Skills

  • Payroll processing
  • Preparing financial statements
  • Audit preparation
  • Statement reconciliation
  • General ledger accounting
  • AP/AR invoicing
  • Financial statement review
  • Financial document review
  • Tax compliance
  • Collections
  • Month-end closing
  • Time management
  • Excellent communication
  • Written communication
  • Teamwork
  • Reliability
  • Problem-solving abilities

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Controller

Delta Installation Group Inc.
02.2022 - 02.2025

Payroll/HR Manager

Delta Installation Group, Inc.
01.2011 - 02.2022

Administrative Assistant

Delta Installation Group, Inc.
01.2006 - 02.2011

Associate of Arts - Paralegal Studies

Anne Arundel Community College

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Angela Lance