Angela Landry
Umatilla,Oregon
Summary
Hardworking professional security officer with exceptional judgment and observation skills seeking a position as a security supervisor
Security professional with strong background in safeguarding assets and personnel. Known for developing and implementing effective security strategies, fostering collaborative team environment, and adapting to changing security needs. Reliable and focused on achieving results through proactive risk management and team coordination.
Overview
7
7
years of professional experience
Work History
Data Center Security Manager L5
AWS
06.2021 - Current
- Maintained detailed records of security incidents, enabling proper analysis for future preventative measures.
- Continuously updated knowledge on evolving security trends and best practices, incorporating relevant strategies to maintain a safe facility.
- Partnered with local law enforcement agencies to enhance overall data center security posture and maintain situational awareness.
- Enhanced data center security by implementing strict access control measures and monitoring systems.
- Ensured compliance with industry regulations, maintaining strict adherence to data security standards and protocols.
- Established key performance indicators for monitoring the effectiveness of implemented security measures and making data-driven improvements when necessary.
- Maintained confidentiality and security of sensitive information to protect privacy and security of company data.
- Improved incident response times by designing and implementing an efficient incident management process, including a 24/7 Security Operations Center.
- Reviewed company's strategic plans and developed departmental goals and standards to support vision.
- Streamlined business processes by analyzing current procedures and implementing necessary improvements.
- Increased overall efficiency by automating repetitive tasks and optimizing workflow.
- Ensured compliance with industry regulations by developing robust polices and procedures,
- Managed cross-functional teams for successful project completion and timely delivery of products or services.
- Maintained a comprehensive and up-to-date repository of project documentation, enabling quick reference and informed decision making.
- Developed customized templates for various types of documents, ensuring consistent formatting across all projects.
- Trained new hires, providing information, and insight into corporate policies and procedures.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Established effective communication among team members for enhanced collaboration and successful project completion.
Cluster Account Manager
Securitas Security Services USA
01.2018 - 06.2021
- Developed strong relationships with clients through consistent communication and excellent customer service.
- Reduced security risks by conducting thorough site assessments and implementing necessary improvements.
- Mentored junior staff members, fostering an environment of professional growth and development.
- Reviewed reports regularly to analyze trends in incidents at assigned locations.
- Enhanced client satisfaction by addressing their concerns and providing personalized security solutions.
- Liaised between clients, account executives, and operational teams to maximize efficiency in the delivery of services.
- Managed a diverse team of security professionals, ensuring optimal performance and adherence to company policies.
- Maintained high levels of client retention by consistently delivering exceptional service and results.
- Negotiated contracts with vendors, securing cost-effective solutions for clients'' unique security needs.
- Managed budgets effectively while maintaining quality service levels.
- Monitored team performance metrics, identifying areas for improvement or additional training as needed.
- Coordinated special events requiring additional personnel or equipment resources.
- Developed customized risk management plans tailored to each client''s specific requirements.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Investigated incidents and wrote reports.
- Submitted documentation for weekly payroll, managed schedules, and enforced policies.
- Built solid rapport with clients through proactive communication, addressing concerns before they escalated into issues.
- Kept team compliant with security protocols and appearance standards.
- Implemented new technologies to enhance surveillance capabilities and reduce response times in emergencies.
- Increased security awareness by conducting regular training sessions for client employees.
Education
Bachelor of Science - Project Management
Southern New Hampshire University
Hooksett, NH01-2027
Associate of Science - Paralegal Studies
Charter College
Pasco, WA04-2014
Diploma -
Hermiston High School
Hermiston, Oregon01.1998
Skills
- Safety and security procedures
- Incident response
- CCTV monitoring
- Compliance management
- Operations management
- Business continuity
- Access control management
- Security policy development
- Project management
- Project planning and development
Timeline
Data Center Security Manager L5
AWS
06.2021 - Current
Cluster Account Manager
Securitas Security Services USA
01.2018 - 06.2021
Diploma -
Hermiston High School
Bachelor of Science - Project Management
Southern New Hampshire University
Associate of Science - Paralegal Studies
Charter College
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