Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic
Angela Lane

Angela Lane

Clerk
Elkview,WV

Summary

Well-qualified administrative clerk with remarkable multi-tasking skills, data entry expertise, and a goal-oriented mentality. Proficient in updating daily logs, investigating discrepancies and managing records. Focused on maximizing service, confidentiality, planning events, and daily tasks. Diligent about improving office efficiency, and comfortable working with little oversight. Hardworking and dependable, offering several years of clerical experience. Demonstrated prioritization, multitasking and planning abilities. Excellent communicator with analytical problem-solving skills, and an enthusiastic thirst for taking the initiative, and building relationships within the community. Exceptional interpersonal skills, adaptability, and a strong work ethic. A devoted employee maintains the strictest confidentiality of sensitive information. Proven track record of fostering strong relationships with clients, community leaders, parents, and all who enter my office.

Overview

28
28
years of professional experience
1
1
Certification

Work History

Clerk

Kanawha County Schools
Charleston, West Virginia
08.2017 - Current
  • Superior communication skills.
  • Proactive problem-solving.
  • Assisted in scheduling meetings and coordinating school events.
  • Collaborated with colleagues to enhance administrative procedures for increased efficiency.
  • Answered inquiries via phone and email, ensuring prompt and accurate responses to staff, parents, and organizations.
  • Operated office equipment, including photocopiers, scanners, fax machines, intercoms, radios, and personal computers.
  • Organized and maintained filing systems for confidential documents.
  • Verified the accuracy of all data submitted for computer systems accurately.
  • Received and distributed mail, and deliveries.
  • Followed confidentiality rules with all data
  • Answered multi-line telephone, airphone, intercom, and security system, and routed calls.
  • Collaborated with team members.
  • Collected and entered data, maintaining complete confidentiality and accuracy.
  • Scheduled meetings, coordinated events, and obtained guest speakers for presentations.
  • Processed and prepared business or government forms, reports, and court orders with confidentiality as a priority.

Early Childhood Classroom Assistant Teacher

Kanawha County Schools
Charleston, West Virginia
08.2010 - 08.2017
  • Supported teachers in developing and implementing lesson plans and activities with adaptability prioritized.
  • Facilitated communication between students, teachers, and parents to foster collaboration.
  • Conducted assessments to evaluate student progress and provided constructive feedback.
  • Managed classroom behavior to create a positive learning atmosphere.
  • Participated in professional development workshops to refine instructional skills.
  • Coordinated with staff to plan events, organize trips, and fundraisers, as well as to obtain guest speakers.
  • Communicated regularly with parents, teachers, and education support staff regarding student progress.
  • Meticulous documentation of all records, including health, education, and family background.

Deputy Tax Clerk

Kanawha County Sheriff's Tax Office
Charleston, West Virginia
03.2009 - 06.2010
  • Processed property tax payments, and maintained accurate records for residents.
  • Assisted with tax assessment inquiries from the public, and provided necessary information.
  • Reviewed tax documents for compliance with local regulations and guidelines.
  • Prepared correspondence related to tax notifications and collection efforts for residents.
  • Conducted research to resolve customer issues related to taxation matters.
  • Assisted taxpayers in completing forms accurately and efficiently.
  • Coordinated with other departments within the organization regarding taxation issues.
  • Maintained accurate records of all transactions and documentation.
  • Provided guidance on filing requirements for various types of taxes.
  • Provided assistance during peak periods when needed.
  • Performed data entry into computer systems to update account information.
  • Reviewed and processed tax documents, such as income statements, property tax returns, and other related paperwork.
  • Discussed and explained various tax forms with taxpayers.
  • Conferred with taxpayers and representatives to discuss issues, laws, and regulations related to returns, and address problems.

Event Coach (West Virginia Market)

Lauder Corporation
New York, New York
02.2008 - 03.2009
  • Conducted regular assessments to identify improvements in coaching techniques.
  • Facilitated workshops promoting best practices in personal care and cosmetics.
  • Collaborated with cross-functional teams to align coaching strategies with corporate objectives.
  • Mentored junior coaches, enhancing professional growth and knowledge sharing.
  • Implemented feedback systems to improve communication and team dynamics.
  • Analyzed performance data to identify areas for individual and team enhancement.
  • Negotiated with vendors for high-quality equipment and supplies for the coaching team.
  • Maintained accurate records of progress, attendance, and goals achieved post-training.

Counter Manager

Clinique
Charleston, West Virginia
12.1997 - 03.2008
  • Led the team in providing exceptional customer service and product knowledge.
  • Collaborated with marketing on events to drive brand awareness and sales.
  • Attracted new clients through brand promotion and sales marketing practices.
  • Collaborated with other departments within the organization on special projects, as needed.
  • Maintained records related to sales, and placed special orders for desired items.
  • Organized promotional events to maximize sales opportunities in the store.
  • Provided customer service by answering questions, providing recommendations, and addressing complaints.
  • Reviewed and analyzed business performance on a daily, weekly, monthly, seasonal, and annual basis.
  • Scheduled shifts for employees according to the staffing needs of the store, with seasonal changes.
  • Worked closely with vendors to ensure that quality control standards were met.
  • Ordered store materials, and built strong relationships with key company suppliers.
  • Analyzed data from past sales activities to forecast future opportunities to drive the business.
  • Provided leadership, insight, and mentoring to newly hired employees to supply knowledge of opportunities to overcome hurdles in obtaining goals.
  • Organized team activities to build camaraderie and foster a pleasant workplace culture.
  • Created and managed budgets for travel, training, and team-building activities.

Education

Some College (No Degree) -

KVCTC
West Virginia State University, Institute

Some College (No Degree) - Autism Mentoring

Marshall University South Charleston Campus
South Charleston, WV

Skills

  • Data entry
  • Record keeping
  • Inventory management
  • Attention to detail
  • Problem solving
  • Telephone etiquette
  • Administrative support
  • Confidentiality
  • Document management
  • Administrative tasks
  • Information security
  • Event coordination
  • Effective communication
  • Schedule and calendar management
  • Teamwork and collaboration
  • Professionalism
  • Multitasking and prioritization
  • Hospitality and accommodation
  • Legal compliance
  • Organizational skills
  • Adaptability

Affiliations

  • I enjoy learning and picking up new hobbies and interests like refinishing furniture, interior design and decorating, event planning and volunteer work at school.
  • I have a mobile dog grooming business as well as an organization business.
  • Traveling is one of my favorite activities and I enjoy planning weekend getaways and big family trips.
  • Photography and preserving memories in the photobooks I make.

Certification

  • I am a certified Early Childhood Classroom Assistant Teacher
  • I am a certified Autism Mentor
  • Certified Nursing Assistant

Timeline

Clerk

Kanawha County Schools
08.2017 - Current

Early Childhood Classroom Assistant Teacher

Kanawha County Schools
08.2010 - 08.2017

Deputy Tax Clerk

Kanawha County Sheriff's Tax Office
03.2009 - 06.2010

Event Coach (West Virginia Market)

Lauder Corporation
02.2008 - 03.2009

Counter Manager

Clinique
12.1997 - 03.2008

Some College (No Degree) -

KVCTC

Some College (No Degree) - Autism Mentoring

Marshall University South Charleston Campus

Similar Profiles

CREATE PROFILE