Angela Lanier
Triangle,VA
Summary
Organized, attentive, and detail-oriented certified clinical medical assistant with 5 years of experience in clinical and administrative support roles. Proven ability to lead and mentor team members while fostering collaboration with physicians, registered nurses, and administrative staff to ensure exceptional patient care. Committed to continuous learning and professional development, with a strong passion for enhancing healthcare delivery. Eager to leverage skills in patient care to contribute effectively to the success of a dynamic healthcare team.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Medical Assistant
Inova Health System
Arlington, VA
05.2021 - Current
- Analyzed patient scheduling needs and implemented adjustments to guarantee adequate time for each appointment.
- Ensured precise medical information by verifying patient identities during all interactions.
- Reviewed patient charts meticulously before evaluations to support accurate and effective provider assessments.
- Coordinated with healthcare providers to offer timely assistance during various medical procedures.
- Monitored supply needs and coordinated lab and vaccine orders to maintain uninterrupted service.
- Systematically organized and updated patient charts with scanned documents and external records for comprehensive patient care.
- Coordinated the transmission of essential documents via fax to relevant parties to maintain effective patient care.
- Achieved effective management of urgent patient intake calls, resulting in prompt information delivery to providers for guidance. Communicated critical provider recommendations to patients, ensuring clarity. Facilitated necessary referrals to emergency services or 911, maintaining provider awareness of patient status.
- Conducted comprehensive reviews of patient results to support provider decision-making.
- Delivered comprehensive medication education to patients, ensuring clear understanding of usage instructions in alignment with provider recommendations.
- Managed submission of medication prior authorizations, insurance referrals and procedure authorizations to insurance companies as required for patient care.
- Established and maintained effective communication channels with pharmacies and insurance companies to support patient care.
- Coordinated with specialists to maintain continuity of patient care and support treatment plans.
- Monitored inventory levels and coordinated timely orders of clinical and lab supplies to adhere to budget guidelines.
- Managed patient inquiries, providing timely and accurate information through virtual and telephonic interactions.
- Coordinated training sessions and resources to ensure smooth onboarding experience for team members.
- Collaborated with team members to disseminate clinical knowledge and offer assistance in patient care.
- Responded proactively to team needs by offering timely support and guidance.
- Collaborated with healthcare providers to develop efficient care plans tailored to individual patient needs.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic's commitment to quality care.
- Implemented care and efficiency improvements to support and enhance office operations.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
Education
Associate of Applied Science - Nursing
Germanna Community College
Locust Dale, VA11-2028
Skills
- Microsoft Office Applications
- EMR
- Vital Signs Monitoring
- Patient Education
- Creative and Critical Thinking
- Advanced Communication
- Time Management and Organization
- Triage, Emergency Response & De-escalation
- Wound Care
- Medical Terminology & Clinical Documentation
- HIPAA compliance
Certification
- Basic Life Support (CPR and AED) – 2021 to Present, American Heart Association
- Clinical Medical Assistant Certificate – 2021 to Present, Northern Virginia Community College
Timeline
Medical Assistant
Inova Health System
05.2021 - Current
Associate of Applied Science - Nursing
Germanna Community College
Work History
01-2021