Angela LaPiccirella
Saint Petersburg,FL
Summary
Dedicated Sales professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
30
30
years of professional experience
Work History
Office Manager
Meticulous Motors Inc
05.2019 - Current
- Maintained computer and physical filing systems.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Managed budgets & appointment scheduling for over 200 customer accounts, daily.
- Compared vendor prices and negotiated for optimal savings.
- Developed standard operating procedures for all administrative employees.
- Utilized client and staff feedback to maintain customer partnerships and increase revenue.
- Arranged corporate and office conferences for company employees and guests.
- Established and developed strong administrative team by delivering ongoing coaching and motivation and fostering career advancement.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers
- Created, maintained and updated filing systems for paper and electronic documents
- Updated reports, managed accounts, and generated reports for company database
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving
- Developed and maintained successful relationships with vendors, suppliers and contractors
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel
- Managed compliance to keep organization operating within legal and regulatory guidelines
- Reported to senior management on organizational performance and progress toward goals
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty
- Successfully managed budgets and allocated resources to maximize productivity and profitability
- Leveraged data and analytics to make informed decisions and drive business improvements
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets
Office Manager
Rjg Financial Services
08.2017 - 04.2019
- Maintained computer and physical filing systems.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Managed office budgets & appointment scheduling for over 500 customers on a daily basis.
- Coordinated special projects and managed schedules.
- Utilized client and staff feedback to maintain customer partnerships and increase revenue.
- Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns.
- Sourced vendors for special project needs and negotiated contracts.
- Arranged corporate and office conferences for company employees and guests.
- Prepared meeting materials and took clear notes to distribute to stakeholders.
- Maintained CRM database with customer updates and report generation.
- Initiated timely project management within budget constraints for multi-faceted problems concerning executive leaders.
- Aggregated and analyzed data related to administrative costs to prepare budgets for corporate-level management.
Resource Management Specialist
Verizon
Tampa, FL
1999.11 - 2016.09
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Proved successful working within tight deadlines and a fast-paced environment.
- Strengthened communication skills through regular interactions with others.
- Organized and detail-oriented with a strong work ethic.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Paid attention to detail while completing assignments.
- Worked flexible hours across night, weekend and holiday shifts.
- Developed and maintained courteous and effective working relationships.
- Identified issues, analyzed information and provided solutions to problems.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Cultivated interpersonal skills by building positive relationships with others.
- Proven ability to learn quickly and adapt to new situations.
Pharmacy Technician
Eckerd Drugs
SAINT PETERSBURG, FL
1993.10 - 1997.04
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Proven ability to learn quickly and adapt to new situations.
- Proved successful working within tight deadlines and a fast-paced environment.
- Excellent communication skills, both verbal and written.
- Strengthened communication skills through regular interactions with others.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Skilled at working independently and collaboratively in a team environment.
Education
Associate of Arts - Pharmacy (Pre-Pharmacy)
SAINT PETERSBURG JUNIOR COLLEGE
SAINT PETERSBURG, FL05.1995
Skills
- Credit and collections
- Administrative support
- Clear oral/written communication
- Account Reconciliation
Timeline
Office Manager
Meticulous Motors Inc
05.2019 - Current
Office Manager
Rjg Financial Services
08.2017 - 04.2019
Resource Management Specialist
Verizon
1999.11 - 2016.09
Pharmacy Technician
Eckerd Drugs
1993.10 - 1997.04
Associate of Arts - Pharmacy (Pre-Pharmacy)
SAINT PETERSBURG JUNIOR COLLEGE
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