Angela Lautner

• Review and resolve billing, coding, and claim-related discrepancies to support accurate reimbursement and regulatory compliance with 98% satisfaction.
• Analyze insurance claims, denials, credits, and healthcare account documentation to ensure timely claim resolution.
• Review clinical documentation, insurance requirements, and coding-related claim issues to support accurate reimbursement and compliance.
• Utilize multiple EHR and healthcare information systems including Cerner Millennium, PowerChart, STAR, Centricity, and eClinicalWorks.
• Collaborate with billing, coding, and clinical departments to address account and documentation issues.
• Maintain HIPAA compliance and documentation accuracy while managing high-volume healthcare account workflows.

RHIT Practicum Student | 80 Hours

• Completed hands-on practicum experience in health information management and coding-related workflows.
• Observed and collaborated with coding, CDI, utilization management, and release of information professionals.
• Reviewed healthcare documentation processes, coding accuracy principles, inpatient and outpatient coding workflows, and HIM compliance standards.

• Executed dental coding, processed insurance claims, reviewed billing, and coordinated patient accounts, ensuring adherence to HIPAA regulations.
• Verified insurance eligibility and processed payments to maintain accurate healthcare financial documentation.
• Coordinated referrals and scheduled patients while managing front-office operations in a fast-paced healthcare environment.

• Scheduled surgical procedures and coordinated surgeon block times within an outpatient surgery environment.
• Facilitated surgical workflow communication and ensured accurate scheduling documentation for streamlined operations.
• Coordinated with surgeons, anesthesia staff, and clinical personnel to uphold HIPAA compliance and enhance patient care.
• Managed scheduling and documentation using healthcare software systems and Microsoft Office applications to optimize efficiency.