Proven Office Manager and Court Clerk with a track record of enhancing workflow efficiency and strengthening public trust at the City of Portland Municipal Court. Expert in document preparation and docket management, I excel in multitasking and problem-solving, significantly improving court operations. My professionalism and strong organizational skills have contributed to a more streamlined judicial process.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Court Clerk Adminstrator/Supervisor
City of Portland Municipal Court
01.2021 - Current
Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
Processed payments for fines and fees, maintained accurate drawers, issued receipts, and updated account balances.
Enhanced communication between legal professionals by promptly distributing correspondence and case updates.
Provided assistance to attorneys and court personnel in courtroom
Increased court efficiency by processing legal documents and maintaining accurate case records.
Reduced clerical errors by implementing quality control measures when handling sensitive information.
Ensured timely resolution of cases with accurate scheduling and coordination of hearings, trials, and conferences.
Researched case law and legal documents to support judicial decisions.
Examined legal documents submitted to courts for adherence to laws and court procedures.
Managed confidential information securely, upholding the integrity of the court system.
Contributed to a positive work environment by collaborating effectively with colleagues and legal professionals.
Expedited document authentication processes with thorough verification of signatures, seals, and stamps on legal papers.
Streamlined intake procedures for new cases, allowing faster assignment to appropriate judicial personnel.
Contributed to preparation of jury instructions, verdicts and jury forms to support court proceedings.
Processed financial transactions for fines, fees, and other court-related costs accurately and efficiently.
Assisted judges in streamlining court proceedings through diligent research and preparation of case materials.
Prepared court documents for filing in alignment with established protocols to support compliance.
Collected court fees and fines and recorded amounts collected in ERP Pro.
Maintained organized filing systems for easy retrieval of case files and supporting documentation.
Reviewed court documents to process subpoenas, motions and pleadings.
Promoted transparency within the judicial system by accurately entering case details into electronic databases.
Maintained court dockets and updated disposition of cases after court hearings and trials.
Strengthened public trust by providing exceptional customer service to individuals seeking assistance or information about their cases.
Answered telephone calls, took messages and transferred calls to appropriate colleagues.
Coordinated courtroom proceedings and enforced adherence to proper procedures.
Assisted court in scheduling hearings, meetings and other events to support seamless operations.
Drafted professional court correspondence to facilitate legal proceedings.
Prepared comprehensive reports detailing court activities for submission to higher authorities as required.
Coordinated jury selection process, ensuring a fair representation of diverse community members in trial proceedings.
Improved workflow efficiency through regular review and updating of internal policies related to court clerk duties.
Supported courtroom operations during trials, ensuring all parties had necessary materials and equipment for smooth proceedings.
Maintained and updated electronic databases to accurately and securely store court documents.
Prepared court orders and judgments for signature.
Worked closely with applicants to determine eligibility and verify accuracy and integrity of application data.
Performed routine data entry or document management.
Assisted newly hired clerks in learning about application reviews and verification procedures, performance strategies and customer service techniques.
Responded to requests for information from public, other municipalities or state and federal legislative offices.
Stayed up-to-date on Texas laws and licensing requirements to complete accurate and efficient reviews.
Court Clerk
City of Rockport Municipal Court
04.2018 - 01.2021
Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
Processed payments for fines and fees, maintained accurate drawers, issued receipts, and updated account balances.
Enhanced communication between legal professionals by promptly distributing correspondence and case updates.
Prepared court orders and judgments for signature.
Improved workflow efficiency through regular review and updating of internal policies related to court clerk duties.
Managed confidential information securely, upholding the integrity of the court system.
Examined legal documents submitted to courts for adherence to laws and court procedures.
Collected court fees and fines and recorded amounts collected in ERP Pro.
Increased court efficiency by processing legal documents and maintaining accurate case records.
Processed financial transactions for fines, fees, and other court-related costs accurately and efficiently.
Strengthened public trust by providing exceptional customer service to individuals seeking assistance or information about their cases.
Maintained organized filing systems for easy retrieval of case files and supporting documentation.
Expedited document authentication processes with thorough verification of signatures, seals, and stamps on legal papers.
Maintained and updated electronic databases to accurately and securely store court documents.
Researched case law and legal documents to support judicial decisions.
Answered telephone calls, took messages and transferred calls to appropriate colleagues.
Streamlined intake procedures for new cases, allowing faster assignment to appropriate judicial personnel.
Reduced clerical errors by implementing quality control measures when handling sensitive information.
Promoted transparency within the judicial system by accurately entering case details into electronic databases.
Stayed up-to-date on Texas laws and licensing requirements to complete accurate and efficient reviews.
Transaction Coordinator/Office Manager
David Garcia Home Experts Realty
04.2017 - 04.2018
Facilitated successful closings by coordinating with escrow officers, lenders, inspectors, appraisers, and other professionals involved in the process.
Reduced errors in transactions by meticulously reviewing all documents for accuracy and compliance.
Contributed to increased sales figures by efficiently managing high volumes of real estate transactions simultaneously.
Managed sensitive client information securely to maintain confidentiality and uphold company privacy policies strictly.
Acted as a reliable point of contact for all parties involved in the transaction, ensuring clear communication and timely resolution of any issues that arose.
Improved overall efficiency of the office by creating templates and checklists for recurring tasks in the transaction process.
Collaborated effectively with team members to ensure seamless operation and timely completion of tasks.
Resolved issues between parties involved in the transaction diplomatically while maintaining professionalism at all times.
Ensured smooth transaction coordination by managing timelines, deadlines, and documentation requirements.
Enhanced client satisfaction by providing exceptional customer service throughout the entire transaction process.
Conducted consistent follow-ups with clients to address any concerns or questions related to their transactions promptly.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Office Manager
Daniels Road Self Storage
03.2010 - 06.2016
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Updated reports, managed accounts, and generated reports for company database.
Created, maintained and updated filing systems for paper and electronic documents.
Education
High School Diploma -
Gregory-Portland High School
Portland, TX
05.1986
Skills
Office Management
Data Entry
Document Preparation
Filing systems
Strong Organization
Records Management
File Management
Policy analysis
Schedule Management
Court processes
Docket management
Teamwork and Collaboration
Customer Service
Problem-Solving
Time Management
Multitasking
Attention to Detail
Excellent Communication
Self Motivation
Time management abilities
Active Listening
Reliability
Problem-solving aptitude
Professionalism
Certification
Certified Court Clerk Level 1 working on obtaining Level 2
Accomplishments
Daniels Road Self Storage
Actively supported the owner at Daniels Road in the implementation of new programs and policies, resulting in a significant increase in occupancy statistics.
Effectively managed delinquent accounts and maintained low accounts receivables.
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Court Specialist /Civil Traffic Hearing Officer at City of Mesa/Mesa Municipal CourtCourt Specialist /Civil Traffic Hearing Officer at City of Mesa/Mesa Municipal Court