Enthusiastic Patient Care Technician motivated to work with patients, families and care teams efficiently. Friendly, adaptable and collaborative professional successful devising satisfying solutions to complex problems.
Overview
10
10
years of professional experience
2
2
Certification
Work History
Behavioral Health Technician
Streamwood Behavioral Healthcare System
05.2022 - Current
Performing scheduled patient safety checks on an average of 15 patients nightly and documenting results to establish patients' well-being
ILC (Independent Living Couselor), Trinity Services, Inc
06.2015 - 10.2016
Prepared and maintained records and case files detailing clients' personal and eligibility information, services provided, and relevant correspondence
Consulted with interdisciplinary teams to enhance coordination of care, establish medical clearance, and determine optimal timing of further interventions
Administrative Assistant
Lincoln College, Normal Campus
08.2013 - 06.2015
Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service
Answered multi-line phone system, routed calls, delivered messages to staff, and greeted visitors
Education
Bachelor's - Clinical Psychology
SNHU
Southern New Hampshire University
Hooksett, NH
08.2026
Certification Program in Hemodialysis -
Career Step
Lehi, UT
06.2023
Associate's - Liberal Arts And General Studies
Lincoln College
Normal
05.2015
Skills
Customer Service (6 years)
Customer Care (5 years)
Microsoft Office
Vital Statistics
Activity Monitoring
Direct Patient Care
Blood Draws
Progress Monitoring
Continuous Quality Improvement (CQI)
Documentation Skills
Machine Operations
Personal Care Assistance
Certification
Heartsaver First Aid CPR AED
May 2015 to May 2018
Food Handler
November 2016 to Present
Driver's License
CPI Certification
CPR/AED
Additional Information
Willing to relocate: Anywhere, Authorized to work in the US for any employer
Timeline
Behavioral Health Technician
Streamwood Behavioral Healthcare System
05.2022 - Current
ILC (Independent Living Couselor), Trinity Services, Inc
Registered Nurse, Inpatient Psychiatric Unit at Streamwood Behavioral Health SystemsRegistered Nurse, Inpatient Psychiatric Unit at Streamwood Behavioral Health Systems