Angela Lawrence
Hayneville,AL
Summary
Dynamic Assistant Manager with a proven track record at Dollar General Store, excelling in customer service and team leadership. Enhanced customer satisfaction by promptly resolving complaints and improved financial accuracy through diligent cash handling. Skilled in decision-making and time management, fostering a motivated team environment that drives performance.
Overview
6
6
years of professional experience
Work History
Assistant Manager
Dollar General Store
02.2020 - 06.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Assistant Manager
Southern Star
04.2018 - 06.2021
Education
N/A
Central High School
Hayneville, AL05.1997
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Time management
- Team motivation
- Problem-solving
Timeline
Assistant Manager
Dollar General Store
02.2020 - 06.2024
Assistant Manager
Southern Star
04.2018 - 06.2021
N/A
Central High School