Angela Leam
Dentistry for Children & Adolescences
Burnsville,MN
6
years of professional experience
Detail-oriented professional with experience in the dental field and administrative support, including scheduling, patient communication, record management, and daily office operations. Highly organized and dependable, with strong customer service and communication skills and the ability to manage multiple priorities in a fast-paced environment. Quick to adapt to new environments, systems, and responsibilities, with a strong willingness to learn and contribute to a team.
Work History
Sterile Technician
10 Months- Maintained sterilization protocols for dental instruments and equipment to ensure patient safety.
- Operated autoclave machines for effective sterilization of tools and materials used in procedures.
- Assisted in inventory management by tracking supply levels and restocking as necessary.
- Maintained all daily, weekly, and monthly tasks accordingly.
- Managed, stored, and steamed scrubs weekly.
Unlicened Dental Assistant /Office Administrative Assistant
2 Years 11 Months- Prepared examination rooms, sterilized Instruments, and maintained a clean environment.
- Supported dentists in various procedures, enhancing workflow efficiency and patient satisfaction.
- Educated patients on oral hygiene routines, treatment plans, and post-operative care.
- Supported and trained new staff on onboarding and office protocols.
- Implemented inventory management strategies, optimizing supply levels and reducing waste.
- Coordinated with patients and insurance companies, ensuring all inquiries are resolved.
- Assisted with clinic operations by coordinating with IT support, office cleaning services, and sales representatives.
Pharmacy Technician / Front End Team
5 Years 6 Months- Assisted pharmacists in preparing and dispensing medications accurately.
- Managed inventory levels, ensuring timely restocking of pharmaceutical supplies.
- Processed prescription orders using pharmacy management software efficiently.
- Assisted with phone calls with patients and other professionals
- Cross-trained in both the Walgreens lobby and pharmacy to assist as needed.
Education
No Degree - Biology
- Board member of the Pre-Dental Club
- Volunteer member on campus
High School Diploma
Skills
Cross-training abilities
BLS certification
Microsoft Proficient
Time management
Team-centered
Customer Service
Timeline
Sterile Technician
Dentistry for Children & Adolescences
10.2025 - CurrentRead More
Unlicened Dental Assistant /Office Administrative Assistant
Horizon Dental Care
11.2022 - 10.2025Read More
Pharmacy Technician / Front End Team
Walgreens
02.2021 - 2022Read More
Augsburg University
No Degree from Biology
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Burnsville High School
High School Diploma
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