Summary
Overview
Work History
Education
Skills
Timeline
Generic
Angela LeBlanc

Angela LeBlanc

Lafayette,LA

Summary

Dynamic leader with a proven track record at ABL Ventures, LLC, enhancing customer satisfaction and streamlining operations. Expert in business administration and relationship building, demonstrated through significant repeat business and efficient team training. Skilled in project management and social media control, adept at propelling brand visibility and operational excellence.

Overview

35
35
years of professional experience

Work History

Owner/Manager of Operations

ABL Ventures, LLC
12.2012 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
  • Assisted in recruiting, hiring and training of team members.

Office Administrator

Massco, Inc
04.1998 - 11.2011
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained electronic and paper filing systems for easy retrieval of information.
  • Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
  • Tracked office supplies and restocked low items to keep team members on-task and productive.
  • Reconciled account files and produced monthly reports.
  • Assisted in preparation and processing of payroll to facilitate prompt staff payments.
  • Expedited invoice processing by accurately reviewing vendor submissions, reconciling accounts payable discrepancies, and conducting timely payments.
  • Improved office efficiency by streamlining filing systems, ensuring documents were easily accessible.
  • Managed payroll processing for staff, ensuring accuracy and timely disbursement of salaries.

Order Processing Specialist

Chand Corporation
02.1990 - 04.1998
  • Completed accurate order entry and data verification.
  • Documented shipping information for orders and tracked packages when necessary.
  • Assisted customers with product and service selections.
  • Updated company tracking system with latest information.
  • Processed customer orders in line with established policies and procedures.

Education

Associate of Science - Office Information Systems

Nicholls State University
Thibodaux, LA
05-1989

Skills

  • Customer relations
  • Small business operations
  • Relationship building
  • Verbal and written communication
  • Project management
  • Business administration
  • Social media control
  • Scheduling
  • Staff training/development

Timeline

Owner/Manager of Operations

ABL Ventures, LLC
12.2012 - Current

Office Administrator

Massco, Inc
04.1998 - 11.2011

Order Processing Specialist

Chand Corporation
02.1990 - 04.1998

Associate of Science - Office Information Systems

Nicholls State University

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Angela LeBlanc