Angela Lee
Asheville,NC
Summary
High-energy, over 40 year old, returning student, finalizing BS degree in Parks and Recreation Management. Concentration on ASL (American Sign Language) and Programming. Desiring training opportunity focused on advancing classroom abilities and building career foundation. Enthusiastic about pursuing new avenues of learning, growing professionally and building upon acquired skills. Well-organized and ready to support ALL in developing full potential.
Overview
11
11
years of professional experience
Work History
Operating General Manager
Scotties On The River
Chattanooga, TN
06.2018 - 10.2020
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Developed and maintained relationships with customers and suppliers through account development.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
- Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Assessed reports to evaluate performance, develop targeted improvements and implement changes.
- Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
Operating General Manager
Boathouse Rotisserie Raw Bar And Grill
Chattanooga, TN
01.2010 - 06.2018
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Developed and maintained relationships with customers and suppliers through account development.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
- Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability.
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
- Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
- Developed effective business plans to align strategic decisions with long-term objectives.
- Designed modern employee recognition program which boosted productivity and improved morale.
- Directed successful operational turnaround, eliminating $3 Million within 4 years.
Education
Bachelor of Science - Parks And Recreation Management
Western Carolina University
Cullowhee, NC05.2023
Skills
- Classroom Activity Development
- Learning Modalities
- Positive Reinforcement Methods
- Performance Optimization Strategies
- Innovative Teaching Methods
- Language Skills Development
- Behavior Modification Techniques
- Positive Learning Environment
- Program Design
- Immersive Activities
- Developmental Disorder
- Different Learning Styles
- Creative Instruction Style
Languages
Spanish
Limited Working
French
Elementary
ASL
Limited Working
Timeline
Operating General Manager
Scotties On The River
06.2018 - 10.2020
Operating General Manager
Boathouse Rotisserie Raw Bar And Grill
01.2010 - 06.2018
Bachelor of Science - Parks And Recreation Management
Western Carolina University
Similar Profiles
Ashley BrewerAshley Brewer
Bar Manager/ Server at Scotties On The RiverBar Manager/ Server at Scotties On The River
Alli BoydAlli Boyd
Cashier/Sales Associate at Scotties DonutsCashier/Sales Associate at Scotties Donuts
Melissa FallertMelissa Fallert
Real Estate Broker Associate at River To River Land & HomesReal Estate Broker Associate at River To River Land & Homes