Angela Lee
Summary
Experienced in client communication and confidential document management, with a background in organizing filing systems for efficient information retrieval. Responsibilities included answering incoming calls, addressing inquiries, and ensuring smooth communication flow within the organization. Managed patient tracking and documentation related to neurofeedback sessions, demonstrating attention to detail and organizational skills. Co-owned a business where duties encompassed employee management, customer service, and financial oversight, contributing to operational efficiency.
Overview
15
15
years of professional experience
2000
2000
years of post-secondary education
Work History
Secretary and assistant
Andy Smithson
Burley
11.2021 - 04.2022
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
- Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
- Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
- Assisted with payments
- Administered the Neurofeedback machine
- Kept track of patients developments, goals, emotions, many other things. Organized paper packets.
Owner/Manager's Assistant
Play N Trade Danbury
Burley
04.2007 - 12.2010
- I was one of the 6 owners
- Managed employees, in charge of hiring
- Submitted product
- Paid employees
- Helped with customer service, customer complaints
- Employee complaints
- Cleaned video games and store
- Managed money and paid bills
- Organized video games, consoles
Education
Declo High School
Declo, IDSkills
- Client communication
- Confidential document management
- Filing systems organization
- Patient tracking
- Answering phones
- Helping customers
- Loves to organize
Timeline
Secretary and assistant
Andy Smithson
11.2021 - 04.2022
Owner/Manager's Assistant
Play N Trade Danbury
04.2007 - 12.2010
Declo High School