Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Angela Levesque

Winter Haven,FL

Summary

Results-driven professional with extensive supervisory experience in leasing and banking sectors. Proven expertise in critical thinking and problem resolution, leading to improved team performance. Committed to continuous learning and fostering a collaborative work environment.

Overview

25
25
years of professional experience

Work History

Vacation Rental Leasing Representative

Southern Charm RV Resort
Zephyrhills, Florida
08.2024 - 08.2025
  • Conducted property tours to showcase amenities and foster guest interest.
  • Coordinated maintenance requests to ensure guest satisfaction and property upkeep.
  • Developed marketing materials to attract potential renters to the resort.
  • Collaborated with team members to enhance customer service and support operations.
  • Maintained accurate records of leases, payments, and tenant communications regularly.
  • Addressed guest inquiries and resolved issues promptly to maintain positive relationships.
  • Maintained accurate records for all tenant transactions.
  • Provided administrative support to property management staff.
  • Assisted in the collection of past due rents from delinquent tenants.
  • Coordinated showings of properties with potential tenants.
  • Collected rent payments from tenants on a timely basis.
  • Assisted in the preparation of lease agreements and other documents.
  • Performed regular inspections of leased units to ensure proper maintenance was being done.
  • Inspected vacant units and ensured that they met safety standards prior to renting out.
  • Greeted prospective tenants and provided them with rental information.
  • Resolved tenant complaints in an effective manner.
  • Responded to inquiries regarding rental availability via phone, email or in person.
  • Promoted high level of customer service and assistance by greeting clients, responding to concerns, showing units and quickly resolving issues.
  • Marketed property to prospective tenants by giving tours and pointing out key features.
  • Conducted informative and personalized tours, resulting in new leases.
  • Received rent payments and tracked transactions in accounting software.
  • Used conflict resolution skills to quickly resolve issues among residents.
  • Maintained accurate records of correspondence with and from tenants.
  • Maintained high customer approval rating through dynamic service, exemplary support, and interpersonal communication.
  • Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
  • Managed day-to-day activities involving tenants, subcontractors and property management.
  • Oversaw daily operations, maintenance, and administration of various properties.
  • Planned, scheduled and coordinated general maintenance or repairs for commercial or residential properties.
  • Managed and oversaw operations, maintenance and administration of properties.
  • Managed overall tenant relations, promoted tenant satisfaction and streamlined services delivery.

Member Relations Specialist

Penobscot FCU
Bangor, ME
08.2017 - 08.2019
  • Collect and perform all transactions associated with a banking relationship
  • Facilitate member account inquires and resolve service issues efficiently
  • Developed and maintained positive relationships with members to enhance satisfaction
  • Educated members on financial products and services available at the credit union.
  • Opening new accounts
  • Ordering checks
  • Help with all work associated with debit cards (ordering, processing, errors and chargebacks)
  • Sold and processed gift cards, money orders and bank checks
  • Notarize documents when needed
  • Run, maintain and monitor daily reports
  • Loan clerk for business loans
  • Back up for the vault and ATM teller
  • teller.

Vault Controller/Teller Supervisor

Eastern Maine Medical Center FCU
Bangor, ME
05.2004 - 08.2017
  • Collect and perform all transactions associated with a banking relationship
  • Run and maintain daily reports
  • Worked as a loan clerk with for home equities
  • Balancing, buying and selling all money for the Credit
  • Distributing money to tellers, as needed, and doing quarterly audits on their tills.
  • Training new tellers
  • Opening accounts and overseeing all other accounts that are opened
  • Ordering checks
  • All work associated with debit cards (ordering, processing, disputes and chargebacks)
  • Selling and balancing all bank checks
  • Notarize documents when needed
  • Stocking and balancing ATM
  • Selling and activating all gift cards
  • Running daily negative report and sending out letters associated with report.
  • Monitor all accounts, and close if needed

Teller/ Vault and ATM Operator

Bangor Savings Bank
Bangor, ME
01.2001 - 05.2004
  • Collect and perform all transactions associated with a banking relationship
  • Answering phones
  • Assist in answering or researching all questions members may have
  • Ordering and balancing all money for the bank
  • Distributing money to other tellers
  • Stocking and balancing ATM.

Education

Completed a Business Course -

Brewer High School

Skills

  • Supervisory experience
  • Conflict resolution
  • Strong work ethic
  • Attention to detail and accuracy
  • Computer operations
  • Report management
  • Organizational skills
  • Written and oral communication skills

References

  • Mary Jo Freeman, Portland, ME, 207-951-5423
  • Kim Hopper, Hampden, ME, 207-404-6789
  • Patricia Holland, Winter Haven, FL, 603-401-3907

Timeline

Vacation Rental Leasing Representative

Southern Charm RV Resort
08.2024 - 08.2025

Member Relations Specialist

Penobscot FCU
08.2017 - 08.2019

Vault Controller/Teller Supervisor

Eastern Maine Medical Center FCU
05.2004 - 08.2017

Teller/ Vault and ATM Operator

Bangor Savings Bank
01.2001 - 05.2004

Completed a Business Course -

Brewer High School

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