Summary
Overview
Work History
Education
Skills
Timeline
Generic

Angela Lewandowski

Lambertville,MI

Summary

Dynamic office administrator with proven expertise at ProMedica in scheduling and resource allocation. Skilled in financial analysis and customer relationship management, I excel at enhancing operational efficiency and fostering collaboration. Recognized for developing effective filing systems and delivering exceptional service, ensuring seamless processes and client satisfaction.

Overview

29
29
years of professional experience

Work History

AOO

City of Toledo UA
Toledo, OH
06.2019 - Current
  • Managed office supplies and inventory for optimal resource allocation.
  • Developed and maintained filing systems to ensure easy access to documents.
  • Responded to inquiries and provided information to staff and clients promptly.
  • Trained new administrative staff on company policies and office software usage.
  • Maintained communication with vendors to facilitate timely service delivery.
  • Provided administrative support to department staff including typing letters and reports; preparing mailings; photocopying; collating; faxing; scanning documents.
  • Monitored email accounts regularly and responded appropriately within established timeframes.
  • Monitored office inventory to maintain supply levels.
  • Performed data entry tasks including entering financial transactions into the company's accounting system.
  • Assisted in the preparation of budgets by collecting data and inputting information into spreadsheets.
  • Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
  • Performed accounting or financial analysis.

EP Scheduler

ProMedica
Toledo, Ohio
03.2012 - 06.2019
  • Coordinated scheduling for multiple departments to ensure effective resource allocation.
  • Managed communication between teams to resolve scheduling conflicts and enhance collaboration.
  • Provided training for new staff on scheduling tools and best practices for efficiency.
  • Scheduled and confirmed appointments.
  • Maintained positive working relationship with fellow staff and management.
  • Answered phones and routed voicemails to respective employees.
  • Handled incoming calls and directed callers to appropriate department or employee.

Loan Officer-Membee Service Rep

Toledo Fire Fighters FCU
Toledo, Ohio
10.1996 - 10.2009
  • Reviewed loan applications for completeness and accuracy.
  • Evaluated credit reports to assess borrower eligibility.
  • Communicated loan terms clearly to clients during consultations.
  • Conducted financial analysis to determine loan repayment ability.
  • Maintained updated knowledge of lending policies and regulations.
  • Assisted clients in understanding various loan products offered.
  • Developed and maintained relationships with potential customers to increase loan business.
  • Reviewed loan agreements to confirm completeness and accuracy.
  • Delivered high levels of customer service to facilitate smooth processes.
  • Answered customer inquiries involving rates, products and loan application status to facilitate quality customer service.
  • Provided customer service support throughout the entire process from application through closing.
  • Executed loan origination process and ordered credit reports, appraisals and preliminary title reports.

Education

High School Diploma -

Maumee High School
Maumee, OH
06-1994

Skills

  • Office administration
  • Scheduling software
  • Financial analysis
  • Document management
  • Inventory management
  • Customer relationship management

Timeline

AOO

City of Toledo UA
06.2019 - Current

EP Scheduler

ProMedica
03.2012 - 06.2019

Loan Officer-Membee Service Rep

Toledo Fire Fighters FCU
10.1996 - 10.2009

High School Diploma -

Maumee High School

Similar Profiles

CREATE PROFILE
Angela Lewandowski
Want your own profile? Create for free at Resume-Now.com