Angela Lewis
Arden,NC
Summary
Dedicated Office Administrator with outstanding knowledge of effective office coordination and problem solving skills with commitment to effective collaboration. Skilled at reorganizing offices for superior functionality.
Overview
20
20
years of professional experience
Work History
Office Administrator
Premier Home Health Care Services
04.2013 - 03.2024
- Reduce waste and pursue revenue development strategies to keep department aligned with sales and profit targets.
- Facilitate smooth operations by maintaining updated inventory records, anticipating supply needs, and placing timely orders for essential materials.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Establishe performance goals for employees and provided feedback on methods for reaching those milestones.
- Boost productivity by prioritizing tasks, managing schedules, and coordinating meetings for staff members.
- Facilitate office productivity, coordinating personnel schedules, quality assurance and procedural improvements.
- Successfully manage budgets and allocated resources to maximize productivity and profitability.
- Track office supplies and restock low items to keep team members on-task and productive.
- Expedite invoice processing by accurately reviewing vendor submissions, reconciling accounts payable discrepancies, and conducting timely payments.
- Support departmental goals with the coordination of inter-departmental meetings and collaborative initiatives.
- Leverage data and analytics to make informed decisions and drive business improvements.
- Maintain professional demeanor by staying calm when addressing unhappy or angry customers.
- Recruit, interview and hire employees and implement mentoring program to promote positive feedback and engagement.
- Contribute to a positive work environment by fostering strong working relationships among colleagues.
- Self-motivated, with a strong sense of personal responsibility.
- Demonstrate strong organizational and time management skills while managing multiple projects.
- Use critical thinking to break down problems, evaluate solutions and make decisions.
Human Resources Manager
Rehabilitation Concepts
04.2004 - 04.2013
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Motivated employees through special events and incentive programs.
- Optimized payroll processing procedures for accuracy and timeliness using advanced software solutions.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Discovered and resolved complex employee issues that affected management and business decisions.
- Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
Education
Associate of Applied Science - Business Administration
Asheville Buncombe Technical Community College
Asheville, NCSkills
- Problem Resolution
- Teamwork and Collaboration
- Performance Evaluations
- Staff Management
- Customer Service
- Task Delegation
- Leadership and supervision
- Payroll
- Office Management
- Verbal Communication
- Scheduling and Coordinating
Timeline
Office Administrator
Premier Home Health Care Services
04.2013 - 03.2024
Human Resources Manager
Rehabilitation Concepts
04.2004 - 04.2013
Associate of Applied Science - Business Administration
Asheville Buncombe Technical Community College