Summary
Overview
Work History
Education
Skills
Certification
Activities
Timeline
AccountManager

ANGELA LEWIS

Smyrna,DE

Summary

Experienced and dedicated registered nurse with a strong background in exceptional patient care and nursing services. Proficient in managing complex medical conditions and supporting patients throughout their recovery journey. Demonstrated expertise in critical thinking, enabling informed decisions and providing the highest level of care. Strong communication skills for effective collaboration with healthcare teams and optimal patient outcomes.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Registered Nurse, Emergency Department

Bayhealth Kent General Hospital
03.2024 - Current
  • Demonstrated strong clinical reasoning skills when assessing patients'' conditions, initiating appropriate interventions, and escalating concerns to physicians as needed.
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Improved patient outcomes by consistently providing high-quality emergency care and implementing evidence-based nursing practices.
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Collaborated with multidisciplinary healthcare teams to develop comprehensive care plans for patients presenting with diverse medical conditions in the Emergency Department.
  • Reduced patient wait times by efficiently triaging patients based on acuity levels and prioritizing urgent cases.
  • Teamed on trauma and emergency interventions involving serious head injuries, gunshot wounds, and thoracic trauma.
  • Optimized patient flow within the Emergency Department by collaborating with charge nurses in coordinating bed assignments and discharges according to capacity constraints.
  • Delivered important IV and venous medications to control symptoms and provide effective treatments.
  • Enhanced patient satisfaction by delivering compassionate, culturally sensitive care tailored to individual needs and preferences.
  • Acted as a resource for colleagues by sharing clinical expertise, participating in educational opportunities, and serving as a preceptor for new nurses joining the Emergency Department team.
  • Answered codes quickly and orchestrated efficient, skilled medical care.

Registered Nurse in PACU

Tidal Health Group
04.2023 - 03.2024
  • Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
  • Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
  • Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
  • Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
  • Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.

Registered Nurse - ICU/Critical Care

Beebe Healthcare
08.2021 - 04.2023
  • Delivery of nursing practices according to the most up-to-date evidence-based research, nursing policies, and standards of care, to provide and ensure safe and excellent delivery of individualized patient care
  • Ongoing communication with patients, nursing colleagues and other members of the health care team regarding patient's status, rendered care and treatment plans
  • Medication administration utilizing the newest advancements in bar-scanning and documentation technologies designed to ensure the safest delivery of medications to our patients

Case Manager

Beebe Healthcare
03.2018 - 07.2021
  • Ongoing Point-of-Care electronic documentation of each individual patient's assessments, plan-of-care, interventions, and evaluation of rendered care
  • Patient and family centered education aimed at optimizing health, wellness, and disease management
  • Multi-disciplinary discharging of patients to ensure safe transitioning and continuum of care
  • Review treatment plans against individual goals and healthcare standards
  • Assist patients in receiving high-quality, appropriate care with best possible results
  • Lower costs while improving care quality by coordinating services and collaborating with dedicated healthcare team
  • Document plans, findings and results and submitted to employers and insurance carriers
  • Coordinate between various entities to manage cases
  • Use facility EMR system to update patient records, transmit prescriptions and transfer files
  • Inform patients and families of treatment options and at-home care strategies to reduce unnecessary burden on hospital resources
  • Collaborate with different disciplines to provide cohesive care to patients
  • Collaborate with various healthcare providers to facilitate delivery of services

Community Health Worker

UNITEDHEALTH CARE
01.2016 - 03.2018
  • Engaged members face to face to educate about their health
  • Conducted comprehensive clinical member assessment that includes bio-psychosocial, functional, and behavioral health needs
  • Utilized interviewing techniques and active listening to collect and retain member information and incorporating responses as they are presented to complete assessment
  • Identified member service needs related to health concerns
  • Identified urgent member situations and escalated to next level when necessary
  • Worked with clinical staff to engage the member in participating in the assessment process and collaboratively developed the plan of care based on the member's individual needs, preferences, and objectives
  • Worked with members to identify barriers to accessing care and achieving person-centered goals, as well as worked to close gaps in care
  • Identified member support systems available and incorporated into plan of care
  • Reviewed plan benefits and identified appropriate programs and services based on health needs and benefits
  • Worked with clinical staff to integrate health care and service needs into a plan / recommendation for member care and service
  • Transferred the member to clinical staff to manage clinical needs, as identified
  • Worked collaboratively with the interdisciplinary care team to ensure an integrated team approach
  • Collaborated with member to create solutions to overcome barriers to achieving healthcare goals
  • Identified relevant community resources available based on member needs
  • Referred members to appropriate programs and services
  • Facilitated member choice of preferred provider
  • Advocated for individuals and communities within the health and social service systems
  • Helped members connect with transportation resources and give appointment reminders in special circumstances

Consult Coordinator

Connections
10.2015 - 02.2016
  • Processed all approved consultation request forms and related paperwork for the facility as assigned by the H.S.A
  • Scheduled functions for the consultation request including these for all on-site clinic appointments and off-site appointments
  • Responsible for knowing and following the Site Operation Procedure for consults
  • Communicated with the H.S.A daily to facilitate the scheduling process
  • Communicated and meet with Site Medical Director weekly regarding pending and outstanding consult appointments
  • Arranged the appropriate transportation of patients for appointments and communication with DOC Custody Staff

Licensed Practical Nurse

CHRISTIANA CARE VISITING NURSES ASSOCIATION
09.2013 - 08.2015
  • Performed independent health assessments of individuals and families by evaluating their physical, mental and social and environmental health status; and provide nursing intervention based on assessment of need
  • Performed in-home visits with pediatric & adult patients to compile patient information, explain care regimen to patient and family members, and complete necessary documentation and releases
  • Assessed patient condition to identify additional services needed and prepare a plan of care
  • Administered medications, evaluated patient response, performed required medical services
  • Maintained care for children with tracheostomies and ventilators
  • Reported treatments and test results to patient physician
  • Made skilled nursing observations and assessments of client health care status
  • Provided case management for clients by developing care plans, and consulted with other health care providers
  • Intervened in emergency situations by notifying proper authorities such as police, physicians, child protection agencies and personnel in medical facilities/emergency rooms

Administrative/ Charge Nurse

CAROLINE NURSING & REHABILITATION CENTER
09.2009 - 09.2013
  • Planned and implemented the overall nursing policies, procedures, and services
  • Maintained certified nursing assistant staff by recruiting, selecting, and training
  • Ensured the certified nursing assistants were in current competencies, assessments, licensure, certifications, and other annual training
  • Ensured that all certified nursing assistants assigned to me complied with the written policies and procedures established by Caroline Nursing & Rehabilitation Center
  • Performed various duties to provide quality-nursing care to residents to maintain or attain the highest practical level of functioning and to coordinate total nursing care for the residents
  • Assessed residents and analyzed obtained information to develop appropriate interventions to prevent decline
  • Administered medications and treatments to residents; monitored administration of intravenous fluids; placed orders for medication with the pharmacy
  • Responded to emergencies
  • Conferred with residents and families; made referrals to other departments when appropriate
  • Maintained resident clinical files; kept charts updated
  • Ensured the residents were aware of the services available to them
  • Maintained accountability for controlled substances; inventoried medications

Licensed Practical Nurse

WILLIAM HILL MANOR
01.2007 - 02.2009
  • Administered nursing care in a long-term care environment under the supervision of a registered nurse
  • Participated in the delivery and evaluation of patient care
  • Ensured the health, comfort, and safety of patients according to facility guidelines
  • Assisted physicians as necessary
  • Worked closely with the nursing assistants and assured the certified nursing assistants had the appropriate information to provide care to residents
  • Recorded patients' medical history, vital statistics, and test results in medical records
  • Assisted patients with healing and recovery after surgery
  • Implemented new floor assignments based on evaluation of staffing requirements
  • Performed all tasks with a patient-centered focus while seeking opportunities for improvement of processes and treatments
  • Provided necessary health education training for patients
  • Provided behavioral/emotional support and supervision for those with dementia and Alzheimer's
  • Treated patients with strokes, head traumas, comas, and intracranial hematomas
  • Managed caseload of 20 clients, providing education, treatments, IV therapy, venipuncture and wound care
  • Accurately documented all elements of nursing assessment, treatments, medications, discharge instructions and follow-up care

Licensed Practical Nurse

MIDATLANTIC FAMILY PRACTICE
08.2005 - 01.2007
  • Took and recorded patients' temperature, pulse, and blood pressure
  • Utilized strong assessment skills to determine necessary patient care
  • Coordinated with doctors and registered nurses to develop care plans for patients
  • Evaluated patient care needs, prioritized treatment, and maintained patient flow
  • Responsible for primary care, case management and medication management
  • Supported patients with customized patient teaching tools
  • Headed onboarding process for new nursing staff
  • Performed all tasks with a patient-centered focus while seeking opportunities for improvement of processes and treatments
  • Recorded patients' medical history, vital statistics, and test results in medical records

Education

Associate of Science - Nursing

Delaware Tech - Owens
Georgetown, DE
05.2021

Certificate - Licensed Practical Nurse

Delaware Skills Center
Wilmington, DE
06.2005

Skills

  • Patient triaging
  • Multi-tasking
  • Prioritization
  • Healthcare platforms
  • Samples collection
  • Psychotropic medications
  • Delegation
  • Regulatory requirements
  • Empathetic
  • Compassionate
  • Wound Care
  • Assisting physicians
  • Rehabilitation techniques
  • Educating families
  • Collaboration
  • Time management
  • Coordination
  • Critical thinking
  • Decision-making
  • Emergency care
  • Patient assessment
  • Patient triage
  • Medication administration
  • Evidence-based practice
  • Crisis management
  • Strong clinical judgment

Certification

ACLS/BLS Certified

Activities

Member, Delaware Board of Nursing, 2016 - 2017

Timeline

Registered Nurse, Emergency Department

Bayhealth Kent General Hospital
03.2024 - Current

Registered Nurse in PACU

Tidal Health Group
04.2023 - 03.2024

Registered Nurse - ICU/Critical Care

Beebe Healthcare
08.2021 - 04.2023

Case Manager

Beebe Healthcare
03.2018 - 07.2021

Community Health Worker

UNITEDHEALTH CARE
01.2016 - 03.2018

Consult Coordinator

Connections
10.2015 - 02.2016

Licensed Practical Nurse

CHRISTIANA CARE VISITING NURSES ASSOCIATION
09.2013 - 08.2015

Administrative/ Charge Nurse

CAROLINE NURSING & REHABILITATION CENTER
09.2009 - 09.2013

Licensed Practical Nurse

WILLIAM HILL MANOR
01.2007 - 02.2009

Licensed Practical Nurse

MIDATLANTIC FAMILY PRACTICE
08.2005 - 01.2007

Certificate - Licensed Practical Nurse

Delaware Skills Center

Associate of Science - Nursing

Delaware Tech - Owens
ANGELA LEWIS