Summary
Overview
Work History
Education
Skills
Timeline
Generic

Angela Licata

Lititz,PA

Summary

Organized Administrative Assistant experienced in assisting with daily office needs and managing general administrative activities. Skilled in data entry, calendar management, and handling correspondence. Strong work ethic, adaptability, quickly mastering new skills. Comfortable working alone or with team members to accomplish on-time and accurate clerical tasks.

Overview

27
27
years of professional experience

Work History

Administrative Assistant

Jerusalem Church
12.2022 - Current
  • Coordinated appointments and meetings to optimize scheduling for members and staff.
  • Managed database systems containing member contact information for accurate record-keeping.
  • Handled incoming and outgoing correspondence, ensuring timely distribution of emails, mail, and packages.
  • Answered phone calls and emails to provide necessary information, enhancing business communication.
  • Maintained office supplies inventory by regularly checking stock levels and ordering as needed.
  • Ensured efficient operation of office equipment, including printers, copiers, and fax machines.
  • Composed and typed weekly bulletins to communicate essential updates.
  • Conducted research on various topics as requested by management to support informed decision-making.

Baker/Shop Owner

Dolci Di Licata
11.2019 - 01.2022
  • Maintained temperature, sweep and sanitation logs to document proper conditions.
  • Oversaw baking and cooking training to assist new staff members in professional development.
  • Inspected baking equipment in accordance with cleanliness and safety standards.
  • Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food product.
  • Met with customers to discuss needed bakery items and take orders.
  • Increased business by developing new marketing and promotional strategies.
  • Trained employees according to specifics of role and company values.
  • Led startup and creation of operational procedures and workflow planning.
  • Promoted business on social media platforms to maximize brand identity and generate revenue.

Server, Cook, Manager

LeSorelle Porch & Pantry
07.2007 - 06.2018
  • Provided exceptional service to high volume of daily customers.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Trained new employees to perform duties, on restaurant procedures and plating techniques.
  • Oversaw food preparation, production and presentation according to quality standards.
  • Reconciled daily transactions, balanced cash registers.

Lab Aide/Diener

Wellspan Good Samaritan Hospital
02.2004 - 08.2006
  • Participated in extra training and courses to refine and improve upon industry knowledge.
  • Assisted the Pathologists by performing tasks in the laboratory, which included autopsies.
  • Oversaw lab equipment stock and placed orders to expand inventory. Wrote up purchase orders.
  • Streamlined sample processing by effectively sorting, labeling, and storing specimens as per established protocols.

Personal Care Attendant

United Disabilities
09.1998 - 09.2003
  • Monitored vital signs and medication use, documenting variances and concerning responses.
  • Engaged with patients and families to provide emotional support and daily living instruction.
  • Maintained daily living standards by assisting clients with personal hygiene needs.
  • Provided ongoing compassionate patient care for each client.


Education

High School Diploma -

Eastern Lebanon County Senior High School
Myerstown, PA
06.1986

Nuclear Medicine Technology - undefined

Harrisburg Area Community College
Harrisburg, PA

Health Assistant - undefined

Lebanon County Area Vocational Technical School
Lebanon, PA
06.1986

Skills

  • Office Administration
  • Calendar Management
  • Database Management
  • Mail handling
  • Data Entry
  • Computer Skills
  • Kitchen Management
  • Adaptable under pressure
  • Customer service
  • Documentation and recordkeeping

Timeline

Administrative Assistant

Jerusalem Church
12.2022 - Current

Baker/Shop Owner

Dolci Di Licata
11.2019 - 01.2022

Server, Cook, Manager

LeSorelle Porch & Pantry
07.2007 - 06.2018

Lab Aide/Diener

Wellspan Good Samaritan Hospital
02.2004 - 08.2006

Personal Care Attendant

United Disabilities
09.1998 - 09.2003

Nuclear Medicine Technology - undefined

Harrisburg Area Community College

Health Assistant - undefined

Lebanon County Area Vocational Technical School

High School Diploma -

Eastern Lebanon County Senior High School

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