Summary
Overview
Work History
Education
Skills
Timeline
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Angela Like

Blaine,MN

Summary

Twenty-Five years of Sales Support, Pricing Administration & Customer Service experience in a variety of environments. Competent individual with extensive operations and customer service experience. Successful team player who focuses on efficiency and project completion. Proven ability to establish productive relationships with internal and external customers.

Overview

29
29
years of professional experience

Work History

Order Management & Regulatory Compliance Specialist

BevSource/AlcSource
07.2019 - 09.2025
  • Company Overview: (BevSource is a leader in the beverage industry providing outsourced operations services, making entrepreneurs dreams a reality. BevSource is a small to medium sized company with about $75 million in sales and approximately 125 employees located across the United States.)
  • Receive and Process finished goods orders within NetSuite, while ensuring accuracy of input.
  • Organize and coordinate raw material and finished good shipments to ensure on-time order fulfillment and cost efficiency, while ensuring integrity of compliance with alcohol regulations.
  • Assist with compliance related items such as: reporting, licenses and brand renewals, Month End reporting and label submissions.
  • Coordinate receipt of proper documentation for shipments, receipts, and other transactions.
  • Follow-up on issues and discrepancies with shipments.
  • Distributor invoicing, credits & bill backs.

Contracts/Bid Coordinator

PERFORMANCE FOODSERVICE GROUP
01.2018 - 12.2018
  • Company Overview: (Founded in 1885, PFG distributes a range of food products, and has more than 14,000 employees. It has three divisions, each catering to specific market segments: Performance Foodservice, Vistar, and PFG Customized.)
  • Responsible for contract and bid processes including receiving, completion, inter-department coordination, data entry, deadline management, updating and troubleshooting.
  • Oversee one of the largest workgroups consisting of 21 account managers, responsible for 5 jurisdictions and over 15M in revenue.
  • Coordinate pricing and deal structure for 7 of the organization top performing accounts.
  • Managed cost centers in 3 states and across multiple business platforms delivering over 350,000 Cases annually.
  • Responsible for contract and bid processing for National and Local Street account consisting of over 400 Foodservice, Retail and Industrial locations.
  • Price contract maintenance. Lead to cost reduction of over 20% this FY.
  • Research bill back discrepancies and coordinate action items to prevent repeats.
  • Manage KPI’s while focused on new and deleted line items.

Senior Foodservice Operations Specialist

PEPSICO INC.
11.2007 - 01.2018
  • Company Overview: (PepsiCo, Inc. is an American multinational food, snack, and beverage corporation headquartered in Purchase, New York with over 66B in annual revenue. PepsiCo has interests in the manufacturing, marketing, and distribution of grain-based snack foods, beverages, and other products.)
  • Department liaison supporting sales management, warehouse support, and outside contractors. Exceptional written and verbal communication skills with an emphasis on confidentiality. Strong analytical and problems solving capabilities.
  • Administer Pricing for Foodservice Restaurant Teams- Local & National accounts.
  • Research & review wholesale pricing issues.
  • Manage contract setup and rebate payments for local and national restaurant accounts for 7 states.
  • Reduced department spending by 13% over PY.
  • Oversee a large & diverse customer base and address account challenges.
  • Manage and schedule new installments for all new customers.

Department Operations Coordinator

PEPSIAMERICAS INC.
03.2000 - 11.2007
  • Support coordinator for the sales operations team. Coordinate sales operations for the largest location in the division.
  • Support Region Manager and Territory Sales Managers.
  • Pricing Coordinator for local C&G Retailers.
  • Manage payroll for over 250 union & nonunion personnel, utilizing Kronos and SAP.
  • Develop and manage SOP’s for all communications and networking devices.

DAPA Pricing Facilitator

MIDWEST MEDICAL SUPPLY CO.
02.1997 - 03.2000
  • Company Overview: Midwest Medical Supply Company, Inc., operates as a healthcare distributor in the United States. It offers products in the areas of ostomy, nutrition supplements, wound and skin care, incontinence, urological, odor control, diabetic supplies, and everyday hygiene essentials.
  • Manage and oversee military contracts, inventory and sale revenue. Worked with key personnel to develop real time solutions and develop pricing strategies.
  • Manage pricing and sales analysis.
  • Data and Order entry.
  • Reconcile pricing and product discrepancies.

Education

Southern Illinois University at Edwardsville
05.1993

Skills

  • Compliance monitoring
  • Documentation review
  • Regulatory submissions
  • Sales support
  • Customer service
  • Organizational skills
  • Order process management
  • Invoicing and billing
  • ERP systems

Timeline

Order Management & Regulatory Compliance Specialist

BevSource/AlcSource
07.2019 - 09.2025

Contracts/Bid Coordinator

PERFORMANCE FOODSERVICE GROUP
01.2018 - 12.2018

Senior Foodservice Operations Specialist

PEPSICO INC.
11.2007 - 01.2018

Department Operations Coordinator

PEPSIAMERICAS INC.
03.2000 - 11.2007

DAPA Pricing Facilitator

MIDWEST MEDICAL SUPPLY CO.
02.1997 - 03.2000

Southern Illinois University at Edwardsville

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