Angela Line

Contribute positively to team morale by consistently maintaining a professional demeanor under pressure.

• Participate in professional development and training opportunities to enhance skills.
• Improved client outcomes by developing and implementing comprehensive case plans tailored to individual needs.
• Assist procurement in purchasing storing and of office supplies and equipment.
• Training of new personnel.
• Assist finance team in internal audits.
• Timely receipting, sorting and routing of correspondence.
• Ensure quality control over correspondence through review of outgoing correspondence and the timely delivery of correspondence to other agencies.
• Compile, review and analyze reports for completeness and accuracy and reconcile any errors or inconsistencies.
• Maintain and implement standard procedures for records management.
• Perform incoming and outgoing mail processing.
• Provide advice and assistance to management on HR matters and issues.
• Provides advice to personnel from other Federal agencies, private attorneys, and citizens.
• Conducts annual review of district records: transfers inactive records to the Federal Records Center; destroys records, as appropriate.
• Knowledge of security regulations and requirements to provide for the security of classified materials and information.
• Communicates orally and in writing to present clear, concise and well-organized information; establish and maintain effective work relationships, provide status of activities or projects; develop reports; and complete other administrative support.
• Develops deadlines, scope of projects and work to be done and independently plans and completes the assignments.
• Assists in making decisions concerning procedures and developing guidelines to improve the effectiveness.
• Assists USMS, USAO, Probation and other Federal Agencies with administrative services.

• Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
• Assisted in preparing for external audits conducted by the U.S. Trustee's Office and Inspector General Audits, coordinated responses to audit findings and provided assistance to auditors as needed.
• Prepared recurring and special reports for submission to higher authorities and served as a focal point concerning the details of reports submitted.
• Made recommendations resulting in cost savings.
• Assisted managers in resolving personnel problems and consulted with HR.
• Tracked time spent on assignments.
• Contacted and arranged for the hiring of professionals for estate work.
• Monitored professionals to ensure that projects were performed in a timely manner and that the quality of work met with designated standards.
• Served as a timekeeper through the use of a web-based time application.
• Determined the approach to be taken and methodology to be used and kept Trustee informed of progress and potentially controversial matters.
• Worked without the benefit of directly applicable guides, which required a high degree of judgment, resourcefulness, and evaluative ability.
• Processed deposits and facilitated remittances using automated systems.
• Performed accounts payable and accounts receivable duties to ensure monthly bank statements balanced.
• Opened business banking accounts, collected payments, prepared receipts, created spreadsheets to track payments, maintained checking account ledger and paid invoices.