Angela L. Keenan
Galion,Ohio
Summary
Motivated Human Resources Manager with over 20 years of experience in various industries to include banking, manufacturing and health care. Ability to implement HR strategies resulting in positive alignment between management and employees. Consistently providing support to enhance the overall morale within the organization.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Human Resources Manager
Morrow County Hospital
04.2017 - Current
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
- Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.
- Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Organized and led staff orientation programs and training to promote collaboration.
- Motivated employees through special events, incentive programs, and constructive feedback.
- Optimized payroll processing procedures for accuracy and timeliness using advanced software solutions.
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
- Provided expert guidance on labor laws and regulations, mitigating legal risks for the organization.
- Regularly analyzed workforce trends to proactively address potential skill gaps or staffing needs.
- Reduced time-to-hire metrics by optimizing recruiting processes, utilizing technology, and streamlining candidate screening methods.
- Facilitated open communication channels between employees and management.
- Monitored and handled employee claims involving performance-based and harassment incidents.
- Motivated employees through special events and incentive programs.
- Championed employee wellness initiatives to improve job satisfaction and reduce absenteeism.
- Conducted comprehensive HR audits to ensure compliance with labor laws and regulations, mitigating risk of legal issues.
- Improved organizational culture by chairing diversity and inclusion programs.
- Liaised between multiple business divisions to improve communications.
Area Manager
Spherion Staffing
10.2011 - 12.2016
- Negotiated contracts with vendors to secure favorable terms that benefited both parties involved.
- Supervised various locations, enforcing high-quality standards of operation.
- Dedicated to the development of the recruiting process by consistent onsite visits and communication with clients
- Educated and updated clients on industrial safety standards
- Provided support to management regarding employee relations
- Developed and implemented onboarding process including utilization of E-Verification
- Assisted in marketing to include deciding on appropriate social media content and job postings
- Actively involved in the community by attending job fairs, facilitated high school career events and client sponsored events
- Administered compensation and benefits including FMLA and COBRA
- Managed BWC claims including accident analysis and appeal process
- Managed Unemployment claims and appeal process
Operations Manager
Chase Bank
08.2000 - 10.2011
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Audited branch locations within the area to ensure compliance, adequacy, effectiveness and efficiency of the systems of control within the branch
- Work directly with branch managers to develop internal staff and implement key standards to drive a successful audit
- Evaluated policies and procedures to ensure that federal laws and regulations were met
- Conducted internal and external investigations and implemented course of action
- Mentoring manager for all newly hired managers within the area
- Ensured branch staff were trained and acknowledged assigned policies and procedures
- Maintained high standards of branch security
- Managed critical operational metrics to minimize risks and financial losses
- Traveled out of state and supervised teams in branch system implementations
- Identified and resolved unauthorized, unsafe, or ineffective practices.
Education
Bachelor of Arts - Human Resources Management
Western Governors University
Salt Lake City, UT06.2025
Skills
HR policies and procedures
Employee Relations
Microsoft Office proficiency
Training and mentoring
Records Management
Compensation and benefits
Human Resources Operations
Compliance
Payroll Administration
Talent Acquisition
Certification
OSHA - 10 Hour
Notary State of Ohio
Sunshine Law - ORC 149.3 & 109.43
Timeline
Human Resources Manager
Morrow County Hospital
04.2017 - Current
Area Manager
Spherion Staffing
10.2011 - 12.2016
Operations Manager
Chase Bank
08.2000 - 10.2011
Bachelor of Arts - Human Resources Management
Western Governors University
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