Angela LoCascio
Tarpon Springs,FL
Summary
Compassionate, dedicated, hardworking employee with leadership skills. Team-oriented with many years of experience in communicating directly with business colleagues, clients. Well-versed in industry practices and procedures. Committed to providing outstanding customer service and assistance.
Overview
17
17
years of professional experience
Work History
Administrative Office Coordinator
Visiting Angels
11.2015 - Current
- Answered and managed incoming/outgoing calls while documenting call notes to appropriate office staff.
- Interacted with clients, caregivers by phone, email and in person to provide information.
- Oversee all aspects of general office coordination.
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
- Managed files and records for clients and adhered to ACHA guidelines.
- Managed Marketing Supply Room, organized and worked with Supervisor to remain on budget.
- Managed incoming faxes and emails.
- Supported Client Coordinators by assisting with the referral offers of caregivers and clients.
- Managed applicant/caregiver process in the absence of Registration Coordinator.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Organized, maintained and updated information in computer database to support recordkeeping requirements.
- Handled assignments independently with good judgement and critical thinking skills.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Worked closely with vendors to ensure orders where processed correctly & on time.
- Volunteered and Assisted in Managing Events, fundraising for the Alzheimer's Association.
Medical Biller, Accounts Receivable
Dr. Thomas Carson
12.2013 - 12.2014
- Extensive Data Entry
- Payment Posting and Collection
- Diagnosis Code Verification
- Invoicing
- Explanation of Benefit Verification
- Verified Patients Eligibility
- Charge Submissions
- Documented Customer Payment Interactions and Account Statuses
- End of Day Reports - Verifying posting accuracy and cash reconciliation
Medical Billing Specialist
Digestive Disease & Cancer Institute
02.2007 - 03.2013
- Resolved Insurance Denials
- Collections
- Posting
- Claims Documentation
- Medical Records Management
- Billing Processes
- Identified and Resolved Billing Conflicts
- Researched CPT and ICD-9 Coding Accuracy Discrepancies
Education
High School Diploma -
Huntington High
Huntington, NYCertificate - Fashion Merchandising
Toby Coburn School of Fashion Merchandising
New York, NYSkills
- Organization and Planning
- Clerical Support
- Administrative Office Operations
- Project Management
- Event Planning and Volunteer Assistance
- Office Supplies and Marketing Projects
- Vendor Liaising
- Scheduling
- Participated in On Call Monthly Rotation
- Registration Coordinator
- Generations
Timeline
Administrative Office Coordinator
Visiting Angels
11.2015 - Current
Medical Biller, Accounts Receivable
Dr. Thomas Carson
12.2013 - 12.2014
Medical Billing Specialist
Digestive Disease & Cancer Institute
02.2007 - 03.2013
High School Diploma -
Huntington High
Certificate - Fashion Merchandising
Toby Coburn School of Fashion Merchandising