Summary
Overview
Work History
Education
Skills
Timeline
Angela Long

Angela Long

Diana,TX

Summary

Dynamic QA/PI Coordinator at First In Pediatrics Home Health Care, skilled in quality improvement and dispute resolution. Successfully enhanced quality assurance techniques, leading to a significant reduction in errors. Advocated for patients and families while fostering interdisciplinary collaboration, ensuring optimal care and support for individuals with developmental disabilities.

Overview

16
16
years of professional experience

Work History

QA/PI Coordinator

First In Pediatrics Home Health Care
06.2022 - Current
  • Entered data, generated reports, and produced tracking documents.
  • Gathered and organized materials to support operations.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to Administrative Directors.
  • Drafted reports on quality verification activity outcomes, presenting findings to decision-makers and recommending response efforts.
  • Evaluated accuracy of existing quality assurance measurement techniques, implementing improvements to increase efficacy and reduce errors.
  • Identified and designed proper charting training curricula, prioritizing historical feedback findings to shape future educational efforts.
  • Assisted with quality control audits.
  • Analyzed quality and performance data to support operational decision-making.
  • Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
  • Developed educational materials used to train staff on QA standards.
  • Monitored staff organization and suggested improvements to daily functionality.

Registered Nurse

First In Pediatrics Home Health Care
06.2019 - 03.2022
  • Provided physical assessments, medication, and chronic disease management to home health patients.
  • Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
  • Contacted family immediately when issues arose with at-home patients in effort to find effective resolutions.
  • Administered different therapies and medications in line with physician orders and treatment plan.
  • Determined and addresses individual home care needs by completing detailed assessments and reviewing documentation.
  • Assisted patients with activities of daily living to promote independence.
  • Educated patients and families on disease processes, medications and treatments.
  • Monitored vital signs, developed and implemented care plans, and documented patient progress.
  • Coordinated with other healthcare team members to support patient needs.
  • Administered medications and treatments as prescribed by physicians.
  • Assessed patients' health status and developed individualized care plans to suit needs.
  • Provided emotional support and kind companionship to patients and families to increase overall wellness.

Teacher

Ore City Independent School District
08.2009 - 05.2016


  • Instructed students with behavioral and cognitive disabilities
  • Shifted between formal and informal methods of teaching to keep students engaged.
  • Scheduled conferences with parents to discuss students' progress and classroom behavior.
  • Met with students, parents and administrators to address and resolve students' behavioral and academic issues.
  • Developed and implemented classroom routines to address varying student needs.
  • Participated in department meetings to provide input to colleagues about student achievement and improvement.
  • Designed detailed learning plans for struggling students based on test, homework and assignment records.
  • Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.
  • Adapted teaching methods and materials to meet students' varying needs.
  • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
  • Provided crisis intervention in response to emergencies, employing existing trust, and rapport to deescalate situations.


Education

Bachelor of Science - Nursing

University of Texas At Tyler, Tyler, TX
05-2019

Bachelor of Arts - INTERDISCIPLINARY STUDIES

LETOURNEAU UNIVERSITY, Longview, TX
05-2009

Associate of Arts -

PANOLA COLLEGE, Carthage, TX
05-2005

Skills

  • QIDP-experience with working directly for/with individuals with intellectual and developmental disabilities
  • Healthcare management
  • Audit preparation
  • Quality improvement
  • Dispute resolution
  • Responsibility delegation
  • Quality improvement reports
  • Documentation
  • Intake and discharge
  • Teamwork and collaboration
  • Nursing performance assessment
  • Patient and family advocacy
  • Interdisciplinary collaboration

Timeline

QA/PI Coordinator - First In Pediatrics Home Health Care
06.2022 - Current
Registered Nurse - First In Pediatrics Home Health Care
06.2019 - 03.2022
Teacher - Ore City Independent School District
08.2009 - 05.2016
University of Texas At Tyler - Bachelor of Science, Nursing
LETOURNEAU UNIVERSITY - Bachelor of Arts, INTERDISCIPLINARY STUDIES
PANOLA COLLEGE - Associate of Arts,