Angela Looper
Morro Bay,California
Summary
I'm excited to bring my skills to a team offering opportunities for growth and advancement. I'm a dedicated individual with a professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Very dependable and a quick-learning team player with effective communication and organization skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
Work History
Receptionist
Van Zee Design Interiors
11.2015 - 12.2023
- Enhanced office efficiency by streamlining filing systems and organizing documents.
- Facilitated communication between departments for improved collaboration and project success.
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
- Assisted in the planning of office events and meetings, ensuring smooth execution and positive outcomes.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Maintained confidentiality of information regarding clients and company.
Special Needs Caregiver
In Home Supportive Services
02.2012 - 04.2015
- Provided compassionate care and support, fostering a nurturing environment conducive to personal growth and learning.
- Managed challenging behaviors effectively using de-escalation techniques and positive reinforcement strategies.
- Ensured safety at all times by monitoring environments closely for potential hazards or challenges related to individual conditions or limitations.
- Provided assistance to individuals with disabilities by helping with activities of daily living.
- Worked with individuals with special needs to increase social skills and independence.
- Provided emotional support to enhance well-being and coping skills.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Maintained strong connections within caregiver community to gain continuous knowledge.
- Scheduled daily and weekly care hours for client caseload.
Resident Assistant
Casa De Flores
05.2014 - 12.2014
- Enhanced resident satisfaction by promptly addressing concerns and resolving conflicts within the community.
- Mentored new Resident Assistants, providing guidance on effective strategies for managing various situations.
- Streamlined administrative processes by implementing an efficient filing system for resident paperwork.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
- Collaborated with healthcare team members to develop personalized care plans for each client, resulting in tailored support and improved wellbeing.
- Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
Dog Groomer
Petsmart
07.2011 - 09.2013
- Enhanced customer satisfaction by providing high-quality grooming services tailored to individual pet needs.
- Increased client retention through effective communication and understanding of pet owner preferences.
- Maintained a clean, safe, and hygienic work environment for optimal pet care and customer satisfaction.
- Developed strong relationships with clients, fostering trust in the quality and consistency of grooming services provided.
- Collaborated with fellow groomers to share best practices, continuously improving overall service quality and efficiency.
- Kept up-to-date on industry trends and advances in grooming tools and products to provide top-notch services for all customers.
- Educated clients on proper at-home pet care, strengthening their bond with their pets while promoting healthy habits between visits.
- Assisted in inventory management by tracking product usage and replenishing supplies as needed, maintaining optimal stock levels at all times.
- Regularly attended training workshops to further hone skills in advanced grooming techniques and specialized services for exotic breeds.
- Prepared pets for grooming by conducting thorough assessments of their coat condition, overall health, and temperament, ensuring an appropriate and safe approach.
- Mastered time management skills to balance multiple appointments throughout the day while maintaining attention to detail and quality.
- Monitored animal behavior and completed examinations to identify illnesses, injuries, or potential diseases.
- Washed, trimmed and brushed animals to maintain good grooming standards.
- Educated visitors and staff on proper animal care and handling.
- Assisted with development of animal behavior modification plans.
- Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases.
Care Assistant
Personal Care Aides
04.2007 - 08.2008
- Improved patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Promoted a safe environment for patients through regular monitoring of vital signs and reporting any abnormalities to medical staff.
- Supported rehabilitation efforts by helping patients perform prescribed exercises and follow personalized therapy plans.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
- Built strong relationships with clients to deliver emotional support and companionship.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Recorded status and duties completed in logbooks for management.
- Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
Dog Groomer
Shaggy Dog Grooming
04.2006 - 06.2007
- Enhanced customer satisfaction by providing high-quality grooming services tailored to individual pet needs.
- Increased client retention through effective communication and understanding of pet owner preferences.
- Maintained a clean, safe, and hygienic work environment for optimal pet care and customer satisfaction.
- Developed strong relationships with clients, fostering trust in the quality and consistency of grooming services provided.
- Managed appointment scheduling efficiently, ensuring timely service delivery to maximize daily productivity.
- Skillfully managed difficult pets using patience and expert handling techniques, ensuring a stress-free experience for both animals and their owners.
- Supported team members during busy periods or staff absences, demonstrating adaptability and commitment to the company''s success.
- Consistently ensured accurate record-keeping of client information, bookings, payments, and special requests for seamless business operations.
- Mastered time management skills to balance multiple appointments throughout the day while maintaining attention to detail and quality.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Prepared pets for grooming by conducting thorough assessments of their coat condition, overall health, and temperament, ensuring an appropriate and safe approach.
- Delivered exceptional customer service, addressing client concerns promptly and professionally to maintain a positive reputation.
Teacher's Aide Volunteer
Lucia Mar Unified School District
08.2005 - 06.2007
- Supported classroom activities, tutoring, and reviewing work.
- Supported student learning objectives through personalized and small group assistance.
- Set up visual aids, equipment, and classroom displays to support teacher's lesson delivery.
- Supported students with special needs by modifying assignments and providing necessary accommodations.
- Assisted in implementing behavior management strategies to maintain a positive learning environment for all students.
- Collaborated with interdisciplinary team members for comprehensive support of students with special needs.
- Assisted students in achieving academic goals by providing one-on-one tutoring and small group instruction.
- Facilitated social skills development through structured activities and peer interactions.
- Provided support during mainstream classroom activities, enabling successful inclusion experiences for students with special needs.
- Supported students with various disabilities through one-on-one tutoring sessions, improving their understanding of course materials and concepts.
Checker
Vons
10.2006 - 03.2007
- Enhanced customer satisfaction by accurately scanning items and processing payments in a timely manner.
- Reduced checkout waiting time for customers by maintaining an organized and efficient workspace.
- Ensured pricing accuracy for all items by conducting daily price checks and updating the system accordingly.
- Assisted customers with bagging their purchases, providing swift and attentive service.
- Maintained a clean and safe work environment by following company guidelines and reporting any hazards or issues promptly.
- Resolved customer complaints professionally, addressing concerns with empathy and finding appropriate solutions.
- Exceeded performance targets consistently, demonstrating strong multitasking abilities under pressure.
Education
High School Diploma -
Arroyo Grande High School
Arroyo Grande, CA06.2007
Skills
- Clerical Support
- Scheduling
- Telephone Skills
- Excellent Communication
References
References available upon request.
Timeline
Receptionist
Van Zee Design Interiors
11.2015 - 12.2023
Resident Assistant
Casa De Flores
05.2014 - 12.2014
Special Needs Caregiver
In Home Supportive Services
02.2012 - 04.2015
Dog Groomer
Petsmart
07.2011 - 09.2013
Care Assistant
Personal Care Aides
04.2007 - 08.2008
Checker
Vons
10.2006 - 03.2007
Dog Groomer
Shaggy Dog Grooming
04.2006 - 06.2007
Teacher's Aide Volunteer
Lucia Mar Unified School District
08.2005 - 06.2007
High School Diploma -
Arroyo Grande High School
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