Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

ANGELA LOOPER

Glendale,AZ

Summary

Medical Assistant

Detail-oriented professional with experience in records management, Microsoft Office and customer service. Frequently praised as hardworking by peers, I can be relied upon to help your company achieve its goals. Hardworking professional with 30 years of experience and a proven knowledge of back office operations, administrative support and customer service. Aiming to leverage my abilities to successfully fill the medical assistant role at your company.

Medical professional prepared for this role, bringing valuable experience in clinical and administrative functions. Known for reliable support in patient care and effective communication with healthcare teams. Strong focus on collaboration and adaptability to meet changing priorities. Proficient in patient interaction, medical record management, and office support tasks.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Medical Assistant

NOAH
07.2022 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
  • Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
  • Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
  • Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
  • Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
  • Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
  • Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
  • Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
  • Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
  • Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
  • Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
  • Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
  • Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
  • Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
  • Improved clinical workflow with introduction of electronic health records system.
  • Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
  • Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
  • Followed appropriate procedures to minimize patient's exposure to radiation.
  • Measured patient spirometry.
  • Helped improve patient outcomes by educating and advising on relevant treatments and care.
  • Measured patient pulse oximetry.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Oriented and trained new staff on proper procedures and policies.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Taught patients about medications, procedures, and care plan instructions.
  • Prepared lab specimens for diagnostic evaluation.
  • Completed EKGs and other tests based on patient presentation in office.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Conducted patient follow-up calls to monitor treatment progress and answer any questions.

Medical Assistant

Valleywise Health
06.2012 - 07.2022
  • Worked interdependently with other professionals to provide quality health care to patients.
  • Prioritized patient needs identified through phone, electronic, and walk-in communication to comply with established guidelines.
  • Triaged patients and performed vital checks for patient flow facilitation.
  • Documented medical data in patient charts, facilitating accurate records.
  • Assisted physicians and nursing personnel with injections, phlebotomy, and other patient care procedures.
  • Cleaned treatment rooms and medical instruments, complying with infection control standards.
  • Maintained established quality control standards, driving continuous improvement efforts.
  • Stocked supplies and instruments for examination rooms.
  • Obtained patient medical histories for inclusion in records.
  • Provided patient education and after visit care instructions to foster care continuum.
  • Scheduled appointments for patients.
  • Performed routine laboratory tests and sample analyses.
  • Changed dressings on wounds.
  • Prepared treatment rooms for patient examinations, kept rooms neat and clean.
  • Collected blood, tissue and other laboratory specimens, logged specimens and prepared them for testing.
  • Operated x-ray, electrocardiogram (EKG), and other equipment to administer routine diagnostic tests.
  • Obtained medical information and measured vital signs, weight and height.

Education

High School Diploma -

South Mountain high School
Phoenix, AZ
03.1985

Skills

  • Cpr certified
  • Computer knowledge
  • Phlebotomy
  • Communication excellence
  • Operating EKG Equipment
  • Problem Anticipation and Resolution
  • Updating Medical Records
  • Cleaning and Organizing
  • Social Perceptiveness
  • Blood and Tissue Collection
  • Routine Laboratory Testing
  • Punch Biopsies
  • Endometrial Biopsy
  • Electronic Charting
  • Medical Histories and Vital Statistics
  • HIPAA Compliance
  • Height and Weight Measurement
  • Venipuncture Expertise
  • Taking Vital Signs
  • Patient Data Gathering
  • Performing Immunizations
  • Patient scheduling
  • Customer service
  • Medical terminology knowledge
  • EMR / EHR
  • Vital signs monitoring

Certification

Cpr

Timeline

Medical Assistant

NOAH
07.2022 - Current

Medical Assistant

Valleywise Health
06.2012 - 07.2022

High School Diploma -

South Mountain high School

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ANGELA LOOPER