Angela Lopez

• Enhanced patient care by accurately filling and dispensing prescriptions in timely manner.
• Ensured medication safety with thorough verification of prescription orders and drug interactions.
• Maintained accurate inventory levels for efficient pharmacy operations and cost control.
• Assisted customers with over-the-counter product selection, providing knowledgeable recommendations.
• Managed insurance billing and claims processing, streamlining reimbursement process for patients and pharmacy.

Improved patient comfort by providing compassionate and attentive care.

• Assisted patients with daily living activities, promoting independence and wellbeing.
• Maintained clean and safe environment for patients, reducing risk of infections and accidents
• Collaborated with healthcare teams to develop individualized care plans, ensuring optimal outcomes for each patient.
• Monitored vital signs and reported changes in patient condition to medical professionals promptly.
• Administered medications as prescribed, preventing adverse reactions or complications.
• Performed wound care and dressing changes, facilitating timely healing and recovery.
• Provided emotional support to patients and families during difficult times, fostering trust and rapport.
• Managed challenging behaviors in dementia patients using de-escalation techniques.
• Supported needs of 5 + residents under long-term care.

• Set up appointments with patients.
• Developed and implemented scheduling policies.
• Scheduled procedures, surgeries, MRI, CT Scan, Echocardiogram, Ultrasounds.
• Scheduled deliveries of materials by specified time to begin production on time.
• Input data in system to create updated status reports for quick reference of project progress and deadlines.
• Processed and approved all scheduling changes to executive calendars by using Huron
• Scheduled activities for 100 + service personnel.
• Improved appointment management with meticulous attention to detail and proactive communication.

• Compiled data and reviewed information for accuracy prior to input.
• Entered numerical data into databases with speed and accuracy using 10-key pad.
• Maintained files, records and chronologies of entry activities.
• Evaluated source documents to locate needed information.
• Scanned documents and saved in database to keep records of essential organizational information.
• Corrected data entry errors to prevent duplication or data degradation.
• Completed data entry tasks with accuracy and efficiency.
• Tracked and maintained records for Covid-19 vaccines department. Knowledge of Medi Tech and Epic.
• 
  

• Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
• Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
• Stocked, labeled and inventoried medication to keep accurate records.
• Answered incoming phone calls and addressed questions from healthcare providers.
• Worked with computerized and automated systems for dispensing medications and filling pyxis machines.
• Restocked pharmacy shelves with current merchandise.
• Ordered medicines daily to replenish stock and increase inventory in anticipation of need. Knowledge of Epic and Medi Tech.
• Collaborated with pharmacists to resolve medication-related issues, optimizing patient outcomes.
• Ensured medication safety with thorough verification of prescription orders and drug interactions.
• Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.

• Answered incoming phone calls and addressed questions from healthcare providers.
• Stocked, labeled and inventoried medication to keep accurate records.
• Worked with computerized and automated systems for dispensing medications in pyxis machine.
• Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales. . I.V Compounding, prepare Anesthesia trays.
• Coordinated verification and filling of more than 200 daily prescriptions in high-volume in hospital pharmacy environment.
• Ensured medication safety with thorough verification of prescription orders and drug interactions.

• Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
• Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
• Stocked, labeled and inventoried medication to keep accurate records.
• Maintained proper drug storage procedures, registries, and records for controlled drugs.
• Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
• Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
• Counted, measured, and compounded medications following standard procedures.
• Counted and labeled prescriptions with correct item and quantity.
• Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
• Resolved non-routine issues like third-party billing, computer system and customer service issues.
• Entered and processed patients' prescriptions into internal system.
• Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
• Collected co-payments or full payments from customers.
• Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects and specified use.
• Answered incoming phone calls and addressed questions from customers and healthcare providers.
• Processed over 100 prescriptions per day in busy pharmacy achieving decreased customer wait times and maintaining excellent customer satisfaction.
• Processed incoming drug orders.
• Restocked automated medication dispensing equipment.
• Prepared bills for insurance companies.
• Counted, measured and compounded medications following standard procedures.
• Checked prices for customers and processed items sold by scanning barcodes.