Angela Lopez
Frostproof,FL
Summary
Proven Administrative Secretary/Data Analyst at Precast Systems, LLC, adept in database administration and enhancing operational efficiency. Excelled in streamlining processes, achieving a 30% improvement in data retrieval accuracy. Renowned for exceptional verbal communication and fostering stakeholder relationships, consistently deliver impactful, data-driven insights and administrative support. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
32
32
years of professional experience
Work History
Administrative Secretary /Data Analyst
Precast Systems,LLC
08.2008 - Current
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Sorted, opened, and routed mail and deliveries to meet business requirements.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Created and updated records and files to maintain document compliance.
- Coordinated travel arrangements for staff members.
- Conducted research on behalf of executive staff members as required to support informed decision-making processes within organization.
- Enhanced office efficiency by organizing and maintaining filing systems, managing correspondence, and scheduling appointments.
- Manage approximately 45 plus incoming calls, emails, faxes daily from customers
- Screened visitors and issued badges to maintain safety and security.
- Safeguarded sensitive information by implementing strict confidentiality protocols in handling of documents and communications
- Sorted, opened, and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
- Maintained accurate records of employee attendance, vacation days, sick leave, and overtime to facilitate payroll processing.
- Supported executive decision-making by preparing agendas, taking minutes during meetings, and distributing relevant information.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Kept reception area clean and neat to give visitors positive first impression.
- Contributed to development of long-term organizational goals by providing administrative support during strategic planning session
- Contributed to positive work environment by demonstrating professional etiquette in all interactions with colleagues and clients alike
- Conducted research to assist with routine tasks and special projects.
- Emphasized accuracy and attention to detail with thorough proofreading efforts, ensuring error-free documentation for both internal and external communications.
- Assisted in development of policies and procedures to streamline administrative processes for improved efficiency.
- Routed business correspondence, documents, and messages to correct departments and staff members.
- Managed budgetary responsibilities with accuracy, tracking expenditures and submitting expense reports for approval.
- Played pivotal role in resolution of office conflicts by acting as mediator between parties and fostering open lines of communication for constructive dialogue.
- Ensured smooth operations during periods of change or expansion by assisting in onboarding process for new hires through orientation sessions and training materials distribution.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed filing system entered data and completed other clerical tasks.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
- Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
- Participated in requirements meetings to understand business needs.
- Collaborated with cross-functional teams to ensure data integrity and accuracy, resulting in better-informed decisions.
- Maintained up-to-date knowledge of industry trends and advancements in data analytics, enhancing adaptability of solutions provided
- Worked with business intelligence software and various reports to glean insights into trends and prospects.
- Assisted with creating data cubes and OLAP models to improve data analysis.
- Developed and implemented data governance policies and procedures.
- Implemented business intelligence solutions to increase operational efficiency.
- Deployed predictive analytics models to forecast future trends.
- Developed complex dashboard and reporting tools to track business performance metrics.
- Developed data mining algorithms to identify and classify patterns in data.
- Collaborated with stakeholders to identify business needs and data sources.
- Generated standard and custom reports to provide insights into business performance.
- Generated ad-hoc reports to evaluate specific business requirements.
- Optimized data access and storage to improve performance of analytics systems.
- Utilized data visualization techniques to present and explain complex data sets.
- Identified patterns and trends in large data sets and provided actionable insights.
- Updated and developed scripts and queries to extract and analyze data from multiple sources.
- Conducted research on behalf of executive staff members as required to support informed decision-making processes within organization
- Safeguarded sensitive information by implementing strict confidentiality protocols in handling of documents and communications.
- Contributed to development of long-term organizational goals by providing administrative support during strategic planning sessions.
CNA
The Grove Center
04.1992 - 03.2014
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in timely manner.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Provided emotional support for patients during challenging times, fostering positive healing environment.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Reduced patient stress levels through effective communication and active listening skills.
- Promoted infection control practices within facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Assisted in emergency situations under direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Conducted routine safety checks on equipment, promptly reporting any malfunctions or safety concerns to appropriate personnel.
- Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
- Facilitated smooth patient transitions from hospital settings to home or long-term care facilities, ensuring continuity of care throughout process.
- Conducted basic physical assessments on new admissions to gather baseline data for nursing staff evaluation.
- Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
- Served as liaison between patients, families, and medical staff to ensure clear communication and understanding of treatment plans.
- Administered prescribed medications under supervision of registered nurse, ensuring adherence to safety protocols.
- Contributed to successful discharge planning through coordination with social services and rehabilitation facilities as needed.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Educated patients and family members on best home care practices for healing and recovery.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Documented patient information and care activities in electronic health record.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Facilitated personal hygiene management, feeding and ambulation.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Supported needs of 16+ residents under long-term care.
- Transported patients between rooms and appointments or testing locations.
- Upheld infection control and prevention policies across different patient-facing areas.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
- Followed directions of licensed nurses to administer medications and treatments.
Education
Associate Degree in Nursing - Nursing
South Florida State College
Avon Park, FL04.1994
Skills
- Document Preparation
- File Management
- Meeting Coordination
- Database entry
- Expense Reporting
- Database Administration
- Billing and Invoicing
- File Organization
- Materials Management
- Administrative Support
- Clear Communication
- Payroll Administration
Languages
Spanish
Native or Bilingual
Timeline
Administrative Secretary /Data Analyst
Precast Systems,LLC
08.2008 - Current
CNA
The Grove Center
04.1992 - 03.2014
Associate Degree in Nursing - Nursing
South Florida State College
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