Angela Lopez
McAllen,TX
Summary
Dynamic Office Assistant with proven expertise in data entry accuracy and exceptional customer service, honed at a Consulting Firm and the Law Office of Carlos Quintana. Excelled in office management and file organization, enhancing document management efficiency. A dedicated team player with a positive attitude, adept at prioritizing tasks and fostering professional communication.
After office positions in my late teens and early 20s I took a long career break to focus on being a caregiver for my ill parents. My mother spent several years paralyzed due to an incorrect diagnosis, and she required constant round the clock care. Years into being her caregiver my father was then diagnosed with cancer, and I took on his care as well. Now that my father has passed away and my mother is doing well on dialysis I am ready and eager to begin my own journey. I learned so much during that period of time. It was really a time of personal growth and development. I learned invaluable skills that I hope will make me an asset to your team!
Overview
5
5
years of professional experience
Work History
Office Assistant
Consulting Firm
06.2007 - 09.2007
- Increased customer satisfaction by providing professional and courteous front desk support.
- Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Informed and supported business leaders through consistent communication and administrative support duties.
- Purchased and maintained office supplies.
- Input data into spreadsheets and databases.
- Processed incoming and outgoing mail and packages according to established procedures.
- Coordinated and scheduled meetings and appointments.
- Enhanced document management efficiency, digitizing paper records and establishing easy-to-navigate filing system.
- Facilitated better customer service by promptly addressing inquiries and concerns via phone and email.
- Improved data accuracy, entering and updating records in database with keen eye for detail.
Office Assistant
Law Office of Carlos Quintana
07.2002 - 10.2002
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Edited and proofread documents for accuracy and completeness.
- Facilitated smooth workflow by efficiently handling multiple administrative tasks simultaneously, prioritizing according to urgency and importance.
Education
Political Science
The University of Texas Rio Grande Valley
Edinburg, TXSkills
- 90 women Typing Speed
- Customer Service
- Positive Attitude
- Time Management
- Data Entry
- File Organization
- Organizing and Categorizing
- Verbal Communication
- Dedicated Team Player
- Resourceful
- Office Administration
- Office Management
- Prioritizing Work
- Excel spreadsheets
- File Maintenance
- Appointment Scheduling
- Professional and mature
- Scheduling appointments
- Clerical Support
- Front Office Management
- Document Management
- Social media knowledge
- Filing and data archiving
- Documentation And Reporting
- Spreadsheet Management
- Social Media and Promotions
- Proofreading
- Eagerness to learn
- Self Starter
- Quick learner
- Flexible
Timeline
Office Assistant
Consulting Firm
06.2007 - 09.2007
Office Assistant
Law Office of Carlos Quintana
07.2002 - 10.2002
Political Science
The University of Texas Rio Grande Valley
Similar Profiles
Murthy RamayanamMurthy Ramayanam
Consultant at Consulting FirmConsultant at Consulting Firm
Simon JohnSimon John
Apigee Analyst at Consulting FirmApigee Analyst at Consulting Firm
Olivia TartanOlivia Tartan
Assistant VP of HR at Huron Consulting Group (Professional services Consulting firm)Assistant VP of HR at Huron Consulting Group (Professional services Consulting firm)
Diana AyalaDiana Ayala
Assistant Principal of Instruction at IDEA Public SchoolsAssistant Principal of Instruction at IDEA Public Schools
Edmund GutierrezEdmund Gutierrez
Call Center Director of Strategic Performance for the SafeRide Project at Helpware BPOCall Center Director of Strategic Performance for the SafeRide Project at Helpware BPO