Tracked substitutions and informed customers of changes.
Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Consistently met deadlines and quality goals for accuracy and timeliness.
Loaded and unloaded orders at customer's homes or locations.
Certified Orthodontic Assistant
Dr. David Wilbanks
01.2018 - 08.2020
Prepared patient for orthodontist and performed simple tasks such as tightening braces and conducted preliminary examinations.
Took x-rays, photographs and impressions of patients' teeth and mouth.
Prepped examination rooms, sterilized equipment and instruments and maintained appropriate tray setup.
Scheduled appointments for new and existing patients.
Certified Orthodontic Assistant
JT Orthodontics
04.2014 - 08.2017
Prepared patient for orthodontist and performed simple tasks such as tightening braces and conducting preliminary examinations.
Took x-rays, photographs and impressions of patients' teeth and mouth.
Prepped examination rooms, sterilized equipment and instruments and maintained appropriate tray setup.
Scheduled and confirmed patient appointments.
Certified Orthodontic Assistant
Dr. David Wilbanks
04.2007 - 02.2013
Prepared patient for orthodontist and performed simple tasks such as tightening braces and conducting preliminary examinations.
Took x-rays, photographs and impressions of patients' teeth and mouth.
Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
Administrative Assistant
Whitehorse Communications
01.2004 - 10.2006
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Executed record filing system to improve document organization and management.
Scheduled office meetings and client appointments for staff teams.
Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
Typist
EndQuest LLC
03.2003 - 01.2004
Typed official correspondence and reports from handwritten notes and other information sources.
Organized and maintained precise confidential personnel files.
Created and modified corporate documents and forms.
Proofread and typed various legal documents for attorneys and law firms.
Secured information by completing database backups.
Entered numerical data into datasheets for pre-foreclosures, bankruptcies, and home-equity loans.