Angela Lopez

Provided referrals and authorizations for therapy and psychiatry services. Completed state mandated behavioral health screenings. De-escalated members who were experiencing a challenging time accessing appropriate behavioral health services. Triaged crisis calls.

• Conducted comprehensive assessments to identify behavioral health needs of clients.
• Developed and implemented individualized treatment plans in collaboration with multidisciplinary teams.
• Monitored client progress and adjusted interventions to ensure optimal outcomes.
• Provided crisis intervention and support during critical incidents to stabilize clients effectively.
• Collaborated with community organizations to enhance resource availability for clients in need.
• Established trust-based relationships with clients through empathetic listening and non-judgmental communication, fostering stronger therapeutic alliances.
• Provided crisis intervention services during emergency situations, ensuring immediate support and safety for affected individuals.
• Worked closely with adults and children in community settings, at residential facilities and within homes.
• Worked closely with families to provide education about mental health conditions and promote understanding of treatment strategies, strengthening family relationships and support systems.