ANGELA LOWRY
Fort Lauderdale,USA
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building, and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring, and morale-building techniques to maximize employee engagement and performance.
Overview
40
40
years of professional experience
1
1
Certification
Work History
Volunteer Assistant Director of School Aftercare & Outreach Programs
Mount Bethel Baptist Church
Fort Lauderdale , USA
05.1996 - Current
- Ordered and distributed with snacks and refreshments
- Provided tutoring, homework assistance, and supervision for students ages K-8
- Documented attendance, daily tasks, and progress notes
- Prepared meals and served food for homeless/displaced populations
Prog/Project Coordinator Program Administrator
Broward County Board of County Commissions
Fort Lauderdale , USA
- Current
- Oversee fueling program encompassing 12 County fueling locations estimated at 1.3M annually
- Reviewed and reconciled billing of over $4M annually amongst over 50 County agencies
- Managed fuel inventory
- Run reports and analyze utilization data
- Adhered to state and federal regulatory compliance and contract compliance
- Troubleshoot all fuel station issues
- Managed Personal Identification Numbers (PIN) and access to fueling Countywide with over 1200 participants
- Issued, tracked, monitored, and terminated PIN privileges as needed
Certified Agency Buyer
Broward County Board of County Commissions
Fort Lauderdale , USA
- Current
- Provided scope and specification writing for multiple contracts which included mobile car wash; stationary car wash; and other projects as needed
Program Administrator
Broward County Board of County Commissions
Fort Lauderdale , USA
- Current
- Oversee County-wide rental program for County vehicles to employees for business purposes on a daily, weekly, and long-term basis inclusive of overnight travel
- Manages composition of fleet (sedans, pickup, vans)
- Oversee usage, deployment, and surplus authority
- Reconciled tracking and billing
- Provided program management and asset assignments
- Scheduled repair and maintenance
- Organized rate structure based on research, reporting data, and availability
- Provided customer service
Manager
Broward County Board of County Commissions
Fort Lauderdale , USA
- Current
- Managed County Automated Car Wash
- Oversee contracts with various vendors through a voucher system
- Adhered to policies and procedures
- Manage voucher management (issuance, inventory, billing, vendor compliance, and customer support)
- Oversee critical fuel management systems (FuelMaster, WEX, FA-Assetworks, Billing interface)
Data Entry Operator
05.1985 - 01.1987
- Provided clerical duties at the Library Division
- Received books and materials
- Cataloged books and materials for distribution to other libraries
- Updated the library catalog database
- Contacted customers regarding records, damage, and fees incurred
- Assisted in processing materials donated by the public
- Processing daily monies handled Point of Sale transactions
- Provided customer service to all patrons and visitors
- Issued new library cards
- Resolved customer inquiries and problems and provided resolutions
- Managed reference and information desk
Data Entry Operator
10.1984 - 05.1985
- Processed water bills within the Water & Wastewater Division
- Processed daily payments, night drop & mail payments
- Balanced Accounts
- Processed nightly billing
- Troubleshoot problems and resolve payment errors and irregularities
Education
Computer Programming -
Brown Institute
High School Diploma -
Nova High School
Skills
- Strategic Planning
- Staff Management
- Communication
- Customer Service
- Time Management
- Problem-Solving
- Leadership
- Critical Thinking
Certification
UST C Certificate, Above and underground tank certification for fuel islands.
Timeline
Volunteer Assistant Director of School Aftercare & Outreach Programs
Mount Bethel Baptist Church
05.1996 - Current
Data Entry Operator
05.1985 - 01.1987
Data Entry Operator
10.1984 - 05.1985
Prog/Project Coordinator Program Administrator
Broward County Board of County Commissions
- Current
Certified Agency Buyer
Broward County Board of County Commissions
- Current
Program Administrator
Broward County Board of County Commissions
- Current
Manager
Broward County Board of County Commissions
- Current
UST C Certificate, Above and underground tank certification for fuel islands.
Computer Programming -
Brown Institute
High School Diploma -
Nova High School
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