Angela Ludwig

• Provided high-quality customer service to pet owners, addressing concerns and answering questions about canine care.
• Maintained equipment and facility to keep animal care environment and tools in good working order.
• Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
• Booked and maintained the schedule for many different dog trainers to rent the agility arena.
• I booked and communicated with clients for pool rentals and dock diving lessons with clients.
• Trained property owners' dogs and also took care of the farm when she would go out of town.
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• Effectively managed time-sensitive tasks while maintaining high-quality patient care through multitasking abilities during busy shifts at the clinic.
• Assisted in euthanasia procedures with empathy and compassion, providing emotional support to grieving pet owners during difficult times.
• Administered medications and vaccinations to animals under the supervision of a veterinarian, ensuring proper dosage and administration techniques.
• Secured animals to enhance safety for veterinarians.
• Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
• Conducted diagnostic tests such as blood work, x-rays, and ultrasounds to aid in accurate diagnosis and treatment planning.
• Monitored post-operative recovery processes for surgical patients closely to detect any complications early enough for prompt intervention.
• Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
• Educated clients on preventive care measures such as vaccination schedules, heartworm prevention, flea/tick control, dental hygiene, and nutrition guidelines.
• Maintained clean examination rooms, equipment, and kennels to ensure a safe and sanitary environment for both patients and staff members.
• Assisted in surgical procedures, ensuring a sterile environment and properly handing instruments to the veterinarian as needed.
• Provided exceptional customer service, addressing client concerns and answering questions about pet health and wellness.
• Collaborated with fellow technicians to create efficient workflows that streamlined daily tasks within the clinic setting.
• Contributed to team success by supporting colleagues when needed during emergencies or critical cases requiring additional assistance.
• Scheduled appointments efficiently while prioritizing urgent cases appropriately based on severity of symptoms presented by pets.
• Provided thorough discharge instructions to clients following appointments or surgical procedures, ensuring clear understanding of medications, aftercare steps, and follow-up recommendations.
• Administered medications to animals in treatment and documented changes in condition.
• Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
• Performed dental cleanings and extractions under the supervision of a veterinarian, promoting improved oral health for patients.

Assisted clients in implementing strategies for improved relationships with their dogs.

Led various sessions focusing on obedience training for pets.

Led day training sessions focused on obedience and behavior improvement for clients’ dogs.

Efficiently managed day-to-day responsibilities of running a small business.