Angela Luevanos
Austin
Summary
Developed strong customer service and communication skills in high-paced property management environment. Adept at managing multiple priorities and resolving issues efficiently. Seeking to transition into new field where these transferable skills can contribute effectively.
Overview
10
10
years of professional experience
Work History
Leasing Professional
Zoey Apartments
10.2023 - Current
- Provided personalized tours of properties, showcasing unit features and amenities tailored to each prospect''s needs.
- Developed marketing materials to highlight property features and attract potential renters.
- Enhanced property reputation through proactive outreach efforts within the local community.
- Organized community events to foster a positive living environment for all residents.
- Kept meticulous records of correspondence between management and tenants.
- Maintained detailed records of tenant interactions, enabling effective communication across team members when addressing ongoing issues or requests.
- Collaborated with maintenance teams to resolve tenant issues quickly, ensuring high satisfaction levels.
- Participated in regular training sessions to stay updated on industry trends and best practices in property management.
Leasing Professional
Trailhead Apartments
02.2023 - Current
- Assisting property owners with leasing their property to prospective tenants
- Prepared leasing documents and screening to qualify prospective tenants, while establishing positive relationships with them
- Assisting tenants with smooth move-ins, as well as maintaining communication and coordinating maintenance requests of all residents
- Coordinated and performed tours of rental property, amenities and surrounding community
Sales Manager
The Bell Collection
08.2014 - Current
- Responsible for all accounts, receiving invoices, and ordering/stocking inventory
- Ordering supplies, placing customer orders
- Payroll, onboarded and trained new employees
- Coordinated travel for trade shows, while acquiring the flexibility required in different work environments
Coordinating Event Manager/ Event Host
Red Carpet Austin
03.2018 - 10.2022
- Resourcefully coordinated small to large scale party events, including birthdays, holiday parties, and wedding celebrations etc
- Achieved on time and on and/or under budget execution with99% customer satisfaction
- Delivered and coordinated assistance while organizing multiple events
- Remained fluid and flexible, and maintained time sensitive deadlines
Esthetician
Ann Webb
10.2019 - 01.2021
- Performed skin care treatments such as microdermabrasion, chemical peels, exfoliation, tinting and deep cleansing facials
- Managed scheduling, and organized promotional events while increasing sales by10% over the course of4 months
- Built long lasting customer relationships that resulted in a30% increase in returning clientele
Education
Esthetician
Ann Webb
Austin, TX11.2021
Skills
- Efficient in the use of Quickbooks, Microsoft Word, and Excel Types70 words per minute
- Goal-oriented mindset
- Able to learn complex systems quickly with little supervision and guidance
- Excellent self motivator and problem solver
- Highly motivated to learn new things and work in challenging work environments while remaining flexible and professional
- Fair housing regulations
Timeline
Leasing Professional
Zoey Apartments
10.2023 - Current
Leasing Professional
Trailhead Apartments
02.2023 - Current
Esthetician
Ann Webb
10.2019 - 01.2021
Coordinating Event Manager/ Event Host
Red Carpet Austin
03.2018 - 10.2022
Sales Manager
The Bell Collection
08.2014 - Current
Esthetician
Ann Webb
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