Angela Arteaga
Homestead,FL
Summary
Project-focused Community Association Manager with a background in analyzing organizational issues. Offering undeniable reporting, presentation and listening skills. Uses independent decision-making skills and sound judgment to positively impact company success.
Developed strong problem-solving and leadership abilities in community-focused environment. Proven track record in managing budgets, coordinating events, and resolving conflicts. Seeking to transition into new field, leveraging transferable skills to drive positive outcomes in dynamic setting.
Overview
10
10
years of professional experience
Work History
Portfolio Manager
Marquis Association Management, An Associa
06.2023 - Current
- Managed budgets for multiple communities, ensuring financial stability and proper allocation of funds.
- Oversaw successful community improvement projects, such as landscaping upgrades and facility renovations.
- Conducted regular inspections of both interior and exterior of properties for damage.
Public Works Coordinator
Ocean Reef Community Association
06.2020 - 06.2023
- Managed ORC common areas, member complaints, and addressed non-compliant matters in both common spaces and private residences.
- Construction permits: Accepted, processed, presented and issued over 300 individual work permits per year; projects include but are not limited to New Residences, interior and exterior renovation, and all permits requiring Monroe County permit.
- Assisted in recruiting, hiring and training of team members.
- Retained strong knowledge of utilities production, facilities management and wastewater treatment through hands-on leadership along with NKLUC.
- Raised property accuracy and accountability by creating new automated tracking method, Cityworks Online Permitting System.
Welcome Center Security Officer
ORCA Public Safety
04.2019 - 06.2020
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Reservations Supervisor
Ocean Reef Club
03.2015 - 04.2019
- Recruited and trained new agents of the reservations service team.
- Verified that personal and payment information on guest accounts was accurate and complete.
- Reviewed account information and charges with guests during check-out.
- Developed departmental objectives, work schedules, budgets and policies.
- Answered customer telephone calls promptly and appropriately.
- Processed Group contracts and rooming blocks
Education
High School Diploma - Pre-Nursing
Homestead Senior High School
Homestead, FL2001
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved a more accurate way of accepting, tracking, and issuing permits directly online by introducing Cityworks for Online permitting tasks.
- Recipient of several awards in Public safety, and recipient of the 2020 Employee of the Year award in ORCA Public safety.
Languages
Spanish
Native or Bilingual
Timeline
Portfolio Manager
Marquis Association Management, An Associa
06.2023 - Current
Public Works Coordinator
Ocean Reef Community Association
06.2020 - 06.2023
Welcome Center Security Officer
ORCA Public Safety
04.2019 - 06.2020
Reservations Supervisor
Ocean Reef Club
03.2015 - 04.2019
High School Diploma - Pre-Nursing
Homestead Senior High School
Similar Profiles
Ben NierenbergBen Nierenberg
Property Manager at RealManage Property ManagementProperty Manager at RealManage Property Management
John TelfortJohn Telfort
Access Control Agent at Marquis Association ManagementAccess Control Agent at Marquis Association Management
Hernan GehrHernan Gehr
General Manager at Marquis Management 321 Ocean Condo Association.General Manager at Marquis Management 321 Ocean Condo Association.