Angela Maas
Edgerton,WI
Summary
Dedicated administrative assistant with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing project needs. Experience stepping into roles and quickly making positive changes to drive success.
Overview
2
2
years of professional experience
Work History
Administrative Clerk Senior - Prof. Leadership
Madison Metropolitan School District
Madison, WI
08.2022 - Current
- Managed reservation calendar and responded to district-wide inquiries regarding availability for meetings or events in multi-conference room setting.
- Arranged catering services when required for special events.
- Processed invoices related to events or meetings.
- Coordinated travel arrangements, including flights, hotels, car rentals, and ground transportation.
- Processed special project payroll and Professional Advancement Credits (PAC) for employees district-wide.
- Registered new participants and maintained 1200 employee accounts for Language Essentials for Teachers of Reading and Spelling (LETRS) and reported out monthly progress to Associate Superintendent team.
Buildings & Grounds Manager - Operations
Madison Metropolitan School District
Madison, WI
10.2021 - 08.2022
- Identified training needs, created a comprehensive onboarding program and conducted orientation sessions for new hires.
- Monitored team performance, tracked progress towards goals, identified areas of improvement and provided feedback to employees.
- Supervised staff to ensure proper cleaning techniques were used, including safety protocols.
- Maintained records of attendance, leave requests, wages paid.
- Initiated custodial and grounds equipment asset tracking program.
- Monitored supply inventory levels and placed orders as needed.
Administrative Clerk Senior - Operations
Madison Metropolitan School District
Madison, WI
2014 - Current
- Developed administrative processes to achieve organizational objectives and improve office efficiency.
- Oversaw day-to-day office operations, including receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
- Established positive rapport with custodians, managers and district team members to maintain a positive and successful work environment.
- Liaised with HR to fill staffing gaps, tracked employee absences and processed missed work documentation.
- Managed payroll for temporary, hourly, and salaried employees.
- Facilitated district-wide servicing and scheduling of pest control, electronic recycling, waste disposal, window covering replacements, 2-way radio repair/replacements, and truck orders.
- Reconciled purchase card transactions for 50+ employees.
- Managed 750 cell phone devices and reduced annual plan cost by $14,500.
- Created purchase requisitions and prepared vendor invoices for payment.
- Provided district-wide Tyler Munis technical support.
- Maintained department website.
Customer Account Specialist & Dispatcher
SimplexGrinnell Fire & Security
Madison, WI
2007 - 2014
- Maintained accurate customer account information and databases.
- Answered customers' questions regarding orders, billing and returns.
- Supported sales team in daily order processing and purchasing.
- Monitored dispatch board and adjusted call priorities regularly based on caller needs.
- Evaluated services rendered and generated invoices for clients.
- Set project schedules and oversaw milestones for duration of project.
Education
Bachelor of Science - Project Management
Bellevue University
Bellevue, NE08-2025
Web Development & Media Design
Full Sail University
Winter Park, FL2019
Technology Management
Herzing University
Madison, WI2009
Skills
- Teamwork and flexibility
- Problem Solving
- Project management
- Recordkeeping expertise
- Order processing
- Customer relations
- Payroll
- Contract development
- Cross-functional communication
- Scheduling and calendar management
Timeline
Administrative Clerk Senior - Prof. Leadership
Madison Metropolitan School District
08.2022 - Current
Buildings & Grounds Manager - Operations
Madison Metropolitan School District
10.2021 - 08.2022
Administrative Clerk Senior - Operations
Madison Metropolitan School District
2014 - Current
Customer Account Specialist & Dispatcher
SimplexGrinnell Fire & Security
2007 - 2014
Bachelor of Science - Project Management
Bellevue University
Web Development & Media Design
Full Sail University
Technology Management
Herzing University
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