Angela Macchia
Temple
Summary
Dynamic School Nutrition Specialist with a proven track record at Belton, excelling in customer service and food safety. Skilled in meal planning and allergy management, I enhanced guest satisfaction through efficient service and quality control. Committed to maintaining high hygiene standards while fostering positive customer relationships and training team members for success.
Overview
4
4
years of professional experience
Work History
School Nutrition Specialist
Belton
08.2021 - 05.2025
- Delivered exceptional customer service in high-pressure dining environment.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Processed customer transactions efficiently, ensuring accuracy in cash handling and register operations.
- Assisted customers with inquiries, providing exceptional service to enhance satisfaction and loyalty.
- Maintained clean and organized checkout area, promoting a welcoming shopping environment for customers.
- Implemented strategies to minimize checkout wait times, improving overall operational efficiency.
- Resolved customer complaints promptly, enhancing store reputation through effective problem-solving skills.
- Greeted customers entering the serving line and responded promptly to customer needs.
- Restocked and organized merchandise in front lanes.
- Contributed to a positive work environment through active participation in team meetings, sharing best practices, and mentoring junior colleagues when necessary.
- Reduced wait times for guests by efficiently assembling meal components in a timely manner.
- Enhanced customer satisfaction by promptly serving food and maintaining a clean work area.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Monitored food quality, discarding items that did not meet company or health code standards.
- Kept work and food areas pristine to meet presentation and food safety requirements.
- Collaborated with kitchen staff to maintain proper inventory levels and minimize food waste.
- Maintained high standards of cleanliness by consistently adhering to food safety guidelines and procedures.
- Streamlined the serving process by prepping ingredients ahead of time, reducing order fulfillment delays.
- Prepared and cooked high-quality meals following standardized recipes and presentation guidelines.
- Streamlined cooking processes to improve efficiency during peak service hours.
- Operated industrial dishwashing equipment to ensure cleanliness and sanitation standards.
- Maintained organized dish area, facilitating efficient workflow in high-volume kitchen environment.
- Trained new staff on proper cleaning techniques and safety protocols for kitchen equipment.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by supervisors and regulations.
- Cleaned, organized and restocked dry storage, cool storage and freezer storage.
- Followed production logs daily.
- Took temperatures when cooking and serving, recorded in log.
Skills
- Meal planning
- Allergy management
- Customer service
- Efficient work pace
- Work area cleaning
- Reliability and punctuality
- Cleanliness and hygiene
- Food safety
- Food preparation
- Safe food handling
- Knife skills
- Proper food handling
- Sanitation practices
- Customer relationship management
- Food storage
- Cash handling proficiency
- Professional appearance
- Food assembly
- Quality control
- Ingredient preparation
- Maintaining safety standards
- Station preparation
- Menu presentation
- Compliance with regulations
- Line server etiquette
- Workstation organization
- Restocking supplies
Timeline
School Nutrition Specialist
Belton
08.2021 - 05.2025
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