Summary
Overview
Work History
Education
Skills
Timeline
Generic

Angela Mackley

Bonne Terre,MO

Summary

Dynamic and compassionate Registered Medical Assistant with extensive experience at Dr. Gregory K. Terpstra. Proficient in clinical documentation and patient care coordination, I enhanced patient experiences through effective communication and streamlined office procedures, ensuring timely treatment and compliance with HIPAA regulations. A reliable team player dedicated to improving healthcare delivery.

Overview

33
33
years of professional experience

Work History

Registered Medical Assistant

Dr Gregory K Terpstra
07.2009 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Maintained strict confidentiality while handling sensitive patient information in accordance with HIPAA guidelines.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Completed thorough chart reviews to ensure proper documentation of all pertinent medical information.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Prepared examination rooms with necessary tools and instruments prior to each appointment, enabling smooth transitions between patients.
  • Assisted physicians with various medical procedures, ensuring accurate results and timely treatment.
  • Performed essential administrative tasks such as scheduling appointments, updating records, and coordinating referrals.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.

Deputy Sheriff

Ste Genevieve County Sheriff Department
06.2004 - 02.2008
  • Served warrants efficiently while maintaining strict adherence to legal guidelines and procedures.
  • Assessed potentially dangerous situations quickly; employed de-escalation techniques when needed to maintain peace.
  • Maintained accurate reports and records, aiding in the proper documentation of cases for judicial proceedings.
  • Participated actively in ongoing training programs designed to enhance skills necessary for deputy sheriff duties.
  • Demonstrated leadership ability within department ranks by mentoring junior deputies and serving as a reliable source of support for colleagues.
  • Provided security at various community events, ensuring a safe environment for attendees.
  • Observed jail and inmate activity to maintain order and safety.
  • Streamlined report writing procedures, resulting in more accurate and timely documentation of incidents.
  • Oversaw inmate transport to court hearings, maintaining strict security protocols to prevent escape attempts.
  • Utilized clear communication and interpersonal skills to build relationships with citizens.
  • Participated in continuous firearms proficiency, defensive driving and arrest technique training.

Assembly Line Worker

Handi Craft Company
04.1992 - 06.2004
  • Operated various tools, machinery, and equipment to complete assembly tasks efficiently and accurately.
  • Met daily production quotas by working effectively within a fast-paced assembly line environment.
  • Collaborated with team members to maximize productivity and ensure seamless workflow on the assembly line.
  • Performed visual and functional inspection of components to determine quality and identify defects.
  • Demonstrated adaptability in learning new assembly processes quickly as required for evolving project specifications.
  • Boxed, labeled, and transported items to support assembly operations.
  • Assembled components with minimal supervision, exceeding expected project milestones.
  • Increased production efficiency by consistently meeting and exceeding daily assembly targets.
  • Operated various machines used in production processes.

Sales Associate

Dollar General Store
04.1993 - 05.1993
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.

Education

Certificate - Law Enforcement

Mineral Area College
Park Hills, MO

Registered Medical Assistant Liscence - Medical Assistant

Sandford Brown College
Fenton, MO
06.2009

Basic

North Saint Francois County
Bonne Terre, MO
05.1992

Skills

  • Immunization administration
  • HIPAA compliance
  • Laboratory specimen collection
  • Medical terminology
  • Clinical documentation
  • Phlebotomy techniques
  • Patient scheduling
  • Minor surgical assistance
  • Preventive healthcare measures
  • Patient assessments
  • Medical equipment operation
  • Insurance verification
  • Vital sign monitoring
  • Inventory management
  • Diagnostic testing assistance
  • Wound care assistance
  • Medical records management
  • Privacy and confidentiality
  • Medical office procedures
  • Needs assessments
  • Emergency response preparedness
  • Patient care coordination
  • Regulatory compliance
  • Medical terminology proficiency
  • Clinical applications
  • First aid and CPR
  • Vital signs measurement
  • Anatomy and physiology
  • Electronic health records management
  • Compassionate
  • Medical terminology knowledge
  • Customer service
  • Sterile technique
  • Maintaining confidentiality
  • Professional bedside manner
  • Vital signs monitoring
  • Reliable team player
  • Specimens collection and processing
  • Electronic medical records
  • EMR / EHR
  • Direct patient care
  • Simple dressings
  • Procedure assistance
  • Patient management
  • CPR
  • Compassionate caregiver
  • Electronic health records
  • Appointment setting
  • Diagnostic procedures
  • Trustworthy companion
  • Sterilization techniques
  • Inventory and supply management
  • Adaptable
  • Payment collection
  • Orthopedic splints
  • Patient flow management
  • Data entry
  • Lab equipment operation
  • Medical office administration
  • Patient-focused care
  • Prioritizing stat orders
  • First aid
  • Wound care specialist
  • Medical procedures
  • Patient relations
  • Valid state driver's license
  • Electrocardiographic rhythm recognition
  • Monitoring patient progress

Timeline

Registered Medical Assistant

Dr Gregory K Terpstra
07.2009 - Current

Deputy Sheriff

Ste Genevieve County Sheriff Department
06.2004 - 02.2008

Sales Associate

Dollar General Store
04.1993 - 05.1993

Assembly Line Worker

Handi Craft Company
04.1992 - 06.2004

Certificate - Law Enforcement

Mineral Area College

Registered Medical Assistant Liscence - Medical Assistant

Sandford Brown College

Basic

North Saint Francois County

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