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Overview
Work History
Education
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Accomplishments
Certification
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Hi, I’m

Angela Maddalone

KINGDOM CITY,MO
Angela Maddalone

Summary

I am an exceptionally talented business professional with a successful career history in business development. I have enjoyed challenging leadership role over the past 30 years. I seek a career which will appreciate my ability of experience and skill sets. I am a natural problem solver which is my greatest strength. Accuracy and focus are some of my other areas of strength. I have experience in business-to-business relations and contracts, employee recruitment and retention and customer service relations. I am an extremely effective communicator I co-owned and operated a nationally ranked satellite company in multiple states for over 10 years. I successfully built a Regional Territory as a Regional Vice President for a Life Insurance Marketing Firm for over 20 years. I recruited, hired, trained and managed over 80 agents in a 7-state region. I have placed and won many trips for personal and regional production in life insurance sales over the course of 14 years. I have worked as an independent contractor as a certified compliance auditor and investigator for quality assurance purposes for various retail companies over the course of a decade. I always excel in every career path I choose and perform at the highest level while obtaining superior results. I am a top performer and a record breaker. I excel in an environment that involve a customer or business-based client, freedom, research, and the highest quality standards. I am proficient in all Microsoft Office products as well as Quick Books including many other custom CRM business software platforms. I am familiar with networking small computer networks and office equipment management.

Sales professional with industry expertise in home sales and customer engagement. Proven track record in closing deals and maintaining client satisfaction through comprehensive property knowledge. Known for strong team collaboration, adaptability to changing needs, and exceptional interpersonal skills.

Overview

32
years of professional experience
1
Certification

Work History

Gastineau Log Homes

Home Sales Consultant
01.2022 - Current

Job overview

  • Home Sales Consultant
  • Provide a superior experience and the highest level of quality customer service ensuring a potential customer feels comfortable and confident in placing one of the largest purchase decisions they will potentially make in their lifetime with Gastineau log homes
  • Assist in the sales & purchasing process through long range relationship building
  • Assist the customer with making an informed decision through detailed education, providing clarity and vision of the intangible object of an unforeseen dream into a reality
  • This includes, selecting a home design that fits within their budget and a payment plan that works within their build time frame
  • Providing a cost analysis of project management budget goals for complete construction of home
  • Project management of the design process of the home through preliminaries to final blueprints and engineer stamp if needed
  • Use of CAD and Revit for house designs
  • Project management includes outlining the timeline of the build, timeline and logistics of delivery of materials, selecting a builder, fulfilling the budget with preliminary designs, designing of the home through preliminary designs, and assistance with lending institutions
  • Clear direction is provided for the initial planning stages to guide the customer through to the project completion phase including delivery of materials and the builder
  • Building a home has countless steps and moving parts
  • I take away the frustration and over-whelming tasks of the tedious details of building a home and create an environment that is a step by step easy-to-follow process
  • My customers are always informed of how our process works, what to expect and the steps taken throughout the process
  • My enthusiasm energizes my customers and those around me
  • I am also patient and kind and understand everyone has their own learning curve and accommodate my coaching and teaching based on an individual needs
  • I have developed ideas to assist both our internal and customer use with our selections process
  • I earned the #1 position of sales for the company my first two years with the company
  • I have utilized the Hubspot CRM system that is in place to assist with lead management and sales production
  • I have created and written hundreds of marking sales email templates and made these marketing pieces available to all salespeople to utilize to grow their own personal sales
  • Company sales have triple since I was hired
  • Increased home sales by developing and implementing effective marketing strategies.
  • Maintained detailed knowledge of local housing markets to provide accurate information to clients.
  • Provided exceptional customer service by promptly addressing client concerns and inquiries throughout the home buying process.
  • Built strong relationships with clients, resulting in numerous referrals and repeat business.
  • Efficiently managed contracts, offers, counteroffers, inspections, appraisals, disclosures, and closing documents to ensure timely completions.
  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
  • Communicated with clients to understand property needs and preferences.
  • Advised clients on market conditions and property value for informed decision-making.
  • Reviewed market research data and changed sales plans accordingly.
  • Prepared and presented contracts and other legal documents to clients.
  • Reviewed and executed confidential documents, contracts and disclosures.
  • Developed new business and managed new and existing clients.
  • Leveraged market knowledge and analysis to provide guidance and advice on best options for clients.
  • Collaborated with mortgage companies to accurately determine loan and mortgage options for clients.
  • Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Provided sales and customer service assistance to walk-in traffic
  • Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
  • Followed up with existing customers to provide additional support and address concerns.
  • Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
  • Contributed to a positive work environment by supporting fellow Sales Consultants in achieving their individual goals and targets.
  • Nurtured leads through consistent follow-ups, ultimately converting prospects into satisfied customers.
  • Generated increased sales revenue through effective lead generation and follow-up efforts.
  • Responded to telephone and in-person requests for information.
  • Attended ongoing training sessions to stay current on industry trends, market conditions, and product offerings – applying knowledge gained to better serve customers.
  • Conducted comprehensive product demonstrations for clients, resulting in increased understanding of features and benefits.
  • Stayed knowledgeable on latest [Product or Service] innovations and technological advancements through continuous training.
  • Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
  • Enhanced team performance by sharing successful sales strategies and best practices in regular team meetings.
  • Maintained sense of urgency in answering customer questions and requests through email or voice messaging.
  • Streamlined sales processes to improve efficiency, leading to quicker deal closings and increased productivity.
  • Facilitated smooth transactions by efficiently handling paperwork, processing payments, and addressing any concerns or questions from the client promptly.
  • Exceeded quota expectations consistently through diligent prospecting efforts and effective pipeline management techniques.
  • Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
  • Achieved top performance by strategically adapting to rapidly changing, competitive environment.
  • Maximized customer retention by resolving issues quickly.
  • Built relationships with customers and community to promote long term business growth.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Set and achieved company defined sales goals.
  • Selected correct products based on customer needs, product specifications and applicable regulations.
  • Informed customers of promotions to increase sales productivity and volume.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Contributed to team objectives in fast-paced environment.
  • Achieved or exceeded company-defined sales quotas.
  • Maintained current knowledge of evolving changes in marketplace.
  • Developed and maintained strong working relationships with professionals within assigned territory.
  • Met existing customers to review current services and expand sales opportunities.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Presented professional image consistent with company's brand values.
  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
  • Attended monthly sales meetings and quarterly sales trainings.
  • Kept detailed records of daily activities through online customer database.
  • Recorded accurate and efficient records in customer database.
  • Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
  • Stayed current on company offerings and industry trends.
  • Contributed to event marketing, sales and brand promotion.
  • Built diverse and consistent sales portfolio.

Fairway Management

Property Manager for Tax-Credit Apartments High-End Executive Homes
07.2020 - 01.2022

Job overview

  • Maintain excellent standard of living in all units
  • Create vendor contracts, bids, project management and invoice to AP
  • Manage maintenance staff for service and make-ready units
  • Property Management for LIHTC
  • Efficiently Diffused Escalations
  • In-Depth Knowledge of Multi-Family Dwelling Practices
  • Proficient with One-Site and Realpage
  • Manage housekeeping
  • Manage parts, supplies, inventory, project management, negotiate parts pricing, invoice to AP
  • Create on-line leasing advertising
  • Sales and marketing of leasing apartments and high-end executive homes
  • Lease agreements and addendums
  • Collections of rents
  • Entry of invoices for all vendors for AP
  • Tax credit compliance for MHDC
  • Awarded 'Superior' (highest rated) review for Missouri Housing and Development State Audit
  • Housing compliance for CHA
  • Work with CRM software for leasing updates of service, rent collection, lease terms, tax-credit certification
  • Complete internal audits and compliance in conjunction and preparation for state audits for tax-credit compliance
  • Project management, complete and prepare high-end homes for transformation re-models
  • Hire sub-contractors, materials, parts and coordinate re-models based on bids, job scope and job completion period
  • Maintained 100% occupancy in Tax-Credit for full term of employment
  • Maintained above 98% delinquency for all properties
  • Recognized and rewarded for ability to accomplish transform re-models in expedient amount of time
  • Accomplished what no other leasing manager has been able to accomplish by doubling leasing rates in conjunction with a complete remodeling project
  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
  • Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
  • Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
  • Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
  • Introduced prospective tenants to types of units available and performed tours of premises.
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
  • Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
  • Streamlined rent collection processes, reducing late payments and improving overall revenue generation.
  • Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
  • Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
  • Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
  • Managed budgetary constraints to maximize profitability while maintaining high-quality living environments for residents.
  • Fostered a sense of community among residents through well-planned social events and activities that encouraged interaction amongst neighbors.
  • Reduced vacancy periods by implementing strategic marketing initiatives targeting specific demographics within the community.
  • Established strong relationships with local authorities, ensuring prompt attention to code violations or other regulatory matters affecting the property''s operations.
  • Conducted regular property inspections to preemptively identify and address maintenance needs.
  • Enhanced tenant satisfaction by addressing and resolving maintenance issues promptly.
  • Fostered positive relationships with tenants and property owners, leading to high retention rates.
  • Optimized property management software usage, enhancing operational efficiency.
  • Conducted thorough tenant screenings to ensure reliable and respectful tenant base.
  • Coordinated with legal counsel to handle eviction processes smoothly and professionally.
  • Collected and maintained careful records of rental payments and payment dates.
  • Conducted regular inspections of both interior and exterior of properties for damage.
  • Kept properties in compliance with local, state, and federal regulations.
  • Monitored and tracked payments and expenses, providing timely and accurate financial reports.
  • Communicated effectively with owners, residents, and on-site associates.
  • Developed annual operating budgets and forecasts, as well as sales and marketing plans.
  • Completed annual rent calculations using housing database software.
  • Responded to Common Area Maintenance (CAM) inquiries.
  • Generated leads for sales and rental properties through cold calls and referrals.
  • Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.

Securus / Affiliated Mortgage

Regional Vice President of Sales
11.2003 - 07.2020

Job overview

  • Insurance Sales: Life and Health Insurance License
  • Personally averaged $7,000 weekly in annualized volume of mortgage protection insurance sales and final expense sales
  • I exceeded the national average weekly production goals by $3,000 per week
  • Consistently recognized as a top producer of mortgage protection and final expense sales
  • Awarded trip to Marriott Resort in Tucson, Arizona and ranked in the top 50 in national sales of mortgage protection volume for 2005
  • Awarded district territory, awarded regional territory and then awarded Regional Vice President for outstanding leadership and growth in sales and production
  • Regional Vice President of Sales: Increased district territory and regional territory by 250%
  • Sales volume increases were a direct result of strategic recruiting and development of agents and managers production through streamlined training and mentorship
  • This resulted in increased district territory production from $13,000 weekly to $33,000
  • Regional territory production increased from $34,000 weekly to $85,000 in weekly production
  • The regional territory well exceeded the company’s goals to double production within 1 year
  • Acknowledged for exceptional results and awarded the position of Regional Vice President of which I managed regional and district managers in 7 states
  • The process of achievement and development involved multiple steps which included: recruitment to develop and place ads for potential recruits; interviews to hire the right candidates; training and mentorship to produce the sales goals for the agents and the company; and finally, to maintain the sales production on a consistent basis in a multistate region
  • I am proficient with PowerPoint presentations, excel spreadsheets, in person and online meetings
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Improved marketing to attract new customers and promote business.
  • Fostered partnerships with industry leaders, enhancing company's reputation and creating new business opportunities.
  • Increased market share with strategic business development efforts, expanding into untapped markets.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Established team priorities, maintained schedules and monitored performance.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Defined clear targets and objectives and communicated to other team members.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.

Certified Quality Assurance Compliance Auditor

Compliance Auditor, Self-Employed
01.2011 - 01.2020

Job overview

  • Certified Compliance Auditor, regulatory purposes for various companies throughout Missouri
  • I have completed hundreds of non-revealed and revealed audits, business scopes, merchandising assignments for financial institutions, lending companies, real estate companies, leasing companies, commercial properties and retail companies
  • Job scope consists of compiling information and reporting back to companies with extensive written reports along with pictures to detail the level of customer service and satisfaction
  • Reporting on and adherence to compliance of company guidelines and regulations, and state and federal regulatory laws about business practices
  • Analyzed all audit results and resolved all compliance issues.
  • Maintained up-to-date knowledge of regulatory changes affecting the business landscape, proactively adapting audit strategies as needed.
  • Participated in various training and development programs.
  • Assessed third-party vendor relationships for compliance concerns, minimizing potential risks associated with external partnerships.
  • Strengthened overall corporate governance with comprehensive audit findings and actionable recommendations.
  • Prepared working papers, reports and supporting documentation for audit findings.

Americom TV, Inc.

Co-Owner / Owner Operator
05.1993 - 11.2003

Job overview

  • DirecTV Residential Dealer, DirecTV Commercial Dealer, DirecTV MDU Multi-Dwelling Unit Operator, DirecTV Level 3 Certified, DirectPC, Directway, Perfect 10 Marketing, Y2 Marketing
  • Business to Business Sales: Acquisition of national contracts with CE stores for satellite installations and operated in 7 states
  • Installed over 20,000 satellites in the St
  • Louis area for Best Buy, Circuit City, and Radio Shack
  • Negotiated and achieved National Contracts for commercial satellite and data communication installations
  • Data communication installations include a flight tracking system for Jet Corp, Y2K command center for Nova Star Banks, data center for Bridge Network Systems and Southwestern Bell
  • Commercial installations include K-Mart, Apple Bees, Fuddruckers, and Hooters
  • Residential Business Sales: Increased DirecTV residential sales volume ranking #20 nationally, with a consistent national ranking of #51 nationally
  • Awarded trip to Chicago for DirecTV Elite Status of National Sales Ranking in the top hundred for 2003
  • Developed, managed and operated multistate business consisting of employees hired for a call center, warehouse for inventory and contractors for installations
  • Wrote and co-produced radio and television advertising for marketing campaigns
  • Business operations were developed and supported through QuickBooks and Excel Spreadsheets
  • Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.
  • Collaborated with co-owner on strategic planning initiatives for long-term business success.
  • Improved customer satisfaction ratings by consistently delivering high-quality products and services.
  • Oversaw financial management tasks, including budgeting, forecasting, and cash flow optimization.
  • Ensured accurate record-keeping for financial transactions, maintaining organized documentation for easy reference during audits or other inquiries.
  • Mentored employees to improve work performance, promoting professional development and growth within the company.
  • Established foundational processes for business operations.
  • Maintained compliance with industry regulations and legal requirements through diligent oversight of business practices.
  • Developed a strong company culture, fostering teamwork and collaboration among staff members.
  • Cultivated a safe working environment by adhering to workplace safety policies and providing necessary resources for employee wellbeing.
  • Implemented innovative marketing campaigns to expand customer base and increase brand awareness.
  • Enhanced business operations by implementing efficient management strategies and streamlining processes.
  • Implemented regular performance reviews for staff members to address concerns proactively and provide constructive feedback for continuous improvement.
  • Negotiated favorable contracts with suppliers, resulting in reduced costs and improved product quality.
  • Optimized inventory management systems for streamlined ordering processes and reduced waste levels.
  • Developed key operational initiatives to drive and maintain substantial business growth.
  • Conducted target market research to scope out industry competition and identify advantageous trends.
  • Developed marketing materials and campaigns to boost brand awareness and customer engagement.
  • Networked with other businesses and customers to increase sales opportunities and contacts.
  • Recruited, interviewed and hired new staff members and developed training materials for employees.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Interacted well with customers to build connections and nurture relationships.
  • Assisted in recruiting, hiring and training of team members.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Raised property accuracy and accountability by creating new automated tracking method.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Reduced operational risks while organizing data to forecast performance trends.
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
  • Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Trained and motivated employees to perform daily business functions.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
  • Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
  • Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
  • Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
  • Ensured regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.
  • Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
  • Expanded product offerings by researching market trends and identifying potential growth opportunities.
  • Generated revenues yearly and effectively capitalized on industry growth.
  • Streamlined operations to improve efficiency, enabling more time to be spent on strategic planning and decisionmaking.
  • Led negotiations for major contracts, securing favorable terms that significantly reduced costs.
  • Developed and implemented strategic plans for revenue growth, focusing on diversification and market expansion.
  • Enhanced company's market position by identifying and pursuing new business opportunities.
  • Achieved significant cost savings by implementing energy-efficient solutions across company facilities.
  • Optimized supply chain operations, negotiating with suppliers to ensure timely delivery of high-quality products.
  • Elevated brand awareness with targeted marketing campaigns, leveraging social media and digital platforms.
  • Expanded business into new markets, cond
  • Provided on-the-job training to newly hired workers and team members.
  • Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
  • Played key role in process optimization project, resulting in more efficient production line layout.
  • Streamlined data entry for production metrics, improving accuracy and accessibility of operational reports.
  • Enhanced team morale and productivity by organizing regular team-building activities.
  • Participated in quality assurance meetings, offering insights that led to improvements in product consistency.
  • Maintained organized work area by cleaning and removing hazards.
  • Organized and prepared workstations and materials needed for operations to maximize productivity.
  • Prepared reports and technical documentation of day-to-day production processes.
  • Assembled products according to changing daily work orders and specific customer needs.
  • Examined incoming materials and compared to documentation for accuracy and quality.
  • Tested products or subassemblies for functionality or quality and troubleshot problems with equipment, devices, or products.
  • Met production targets and tight deadlines by collaborating closely with team members.

Education

University of Missouri St. Louis

from Psychology, Business Administration

University Overview

63 Credit Hours Earned

Skills

  • Customer service
  • Project management
  • Sales strategy
  • Cost analysis
  • Contract negotiation
  • Relationship building
  • CRM software
  • Effective communication
  • Strong negotiation skills
  • Sales strategy development
  • Conflict resolution aptitude
  • Closing deal experience
  • Property management insight
  • Works well independently
  • Strong organizational skills
  • Home design

Accomplishments

Accomplishments

For Home Sales Consultant:

  • Ranked in the top #1 Sales Position 2 Years in a Row as a Home Sales Consultant
  • Tripled Company Sales Volume 1st year as a Home Sales Consultant.
  • Generated $2.6 million in new home Material Sales my 1st year. This translates into 7.8 million in finished product sales as a Home Sales Consultant.

For Property Management / Executive Home Leasing

  • Maintained 100% Occupancy for full term of Employment
  • Maintained above 98% Delinquency Rate.
  • Recognized & Rewarded for ability to transform remodels in an expedient amount of time.
  • Doubled Leasing Rates in conjunction with complete rehab projects.
  • Doubled long range company leasing profits for business management goals.

For Regional Vice President:

  • Increased District Territory sales by 254% while maintaining the same number of leads.
  • Increased Regional Territory Sales by 250% while maintaining the sale number of leads.
  • Supervised a team of Managers across 7 States.
  • Hired, Recruited and Trained a Team of over 85 Agents in 7 States.

Owner / Operator

  • Achieved annual Sales of 1.5 million on a free product.
  • Achieved National Ranking #11 spot in Sales Volume in DirecTV Sales Dealer, consistently #50
  • Installed over 20,000 Satellites in the St. Louis area.
  • Developed Call Center
  • Wrote / Produced Radio and TV Ads
  • Negotiated / Achieved New National Contracts

Certification

Missouri State Life & Health Insurance License
Availability
See my work availability
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monday
tuesday
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saturday
sunday
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evening
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Affiliations

Affiliations
  • United of Omaha
  • Mass Mutual
  • 9Th Wonder Financial

Quote

Opportunities Don't happen.You create them.
Chris Grosser

Software

Microsoft Office

Various CRM's

Languages

English

Timeline

Home Sales Consultant
Gastineau Log Homes
01.2022 - Current
Property Manager for Tax-Credit Apartments High-End Executive Homes
Fairway Management
07.2020 - 01.2022
Compliance Auditor, Self-Employed
Certified Quality Assurance Compliance Auditor
01.2011 - 01.2020
Regional Vice President of Sales
Securus / Affiliated Mortgage
11.2003 - 07.2020
Co-Owner / Owner Operator
Americom TV, Inc.
05.1993 - 11.2003
University of Missouri St. Louis
from Psychology, Business Administration

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