ANGELA MADDEN
Fairfield,CA
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
23
23
years of professional experience
Work History
HOUSE MANAGER
In Home Support Services
01.2018 - Current
- Supervised residents preparing meals and handling chores and provided constructive feedback.
- Oversaw budget to manage expenditures and control costs.
- Assisted residents with daily hygiene and living tasks.
- Managed day-to-day operation of home to comply with regulations and agency standards.
- Developed and implemented new housekeeping practices to increase productivity and cohesiveness.
Tax Preparer Specialist
Liberty Tax Service
11.2023 - 03.2025
- Reviewed clients tax filing papers thoroughly to determine eligibility for additional tax credits or deductions.
- Maintained complete records of client tax returns and supporting documentation in secured areas.
- Prepared tax returns, extensions, tax planning calculations, and write-ups for organizations and entities.
- Offered clients recommendations to reduce tax liabilities.
BUS OPERATOR
First Student
01.2008 - 01.2020
- Safely transported students to and from school daily
- Proficient in wheelchair transport
- Certified in first aid and special needs care
- Ensured adherence to safety regulations
- Maintained punctuality and reliability
- Provided specialized transport for special needs students, enhancing school accessibility
- Implemented first aid techniques as needed, ensuring student safety and well-being
CLERK
United States Postal Service
01.2011 - 01.2017
- Company Overview: Bay Valley District
- Enhanced customer experience through meticulous shipping services for domestic and international packages
- Boosted revenue by promoting stamp sales and managing inventory
- Facilitated smooth operations by distributing incoming mail diligently
- Provided expert guidance to customers on international shipping, enhancing satisfaction
- Bay Valley District
ASSISTANT MANAGER
El Paseo Apartments
01.2008 - 01.2009
- Facilitated daily operations as Assistant Manager at El Paseo Apartments
- Prepared and executed lease agreements
- Handled accounts payable and receivable
- Managed daily bank deposits
- Generated weekly and monthly reports
- Supported eviction processes, maintaining legal and ethical standards
- Implemented innovative strategies for tenant certification and re-certification
ASSISTANT MANAGER
The Timbers Apartments
01.2006 - 01.2008
- Assisted property manager with daily operations
- Conducted apartment viewings, boosting occupancy rates
- Prepared and executed lease agreements, ensuring legality
- Managed accounts payable/receivable, promoting timely transactions
- Managed tenant certifications and notices with a high attention to compliance and accuracy
- Enhanced team dynamics by supporting property manager in daily operational tasks
LEASING AGENT
Westridge at Hilltop
01.2003 - 01.2006
- Screened and interviewed potential residents
- Implement efficient systems for household management, streamlining processes and reducing operational costs while improving service quality
- Coordinate with service providers, vendors, and family members to address household needs and maintain a harmonious living space
- Implemented innovative tenant selection strategies
- Demonstrated a supportive approach to tenant interactions
Education
Bachelor of Arts - Sociology
California State University, Chico
Chico, CA06-2027
No Degree - Sales Person Training
Merritt College
Oakland, CA12.2024
ASSOCIATE DEGREE - Psychology
Laney College
01-2024
Skills
- Microsoft Office Suite
- Data Entry
- Staff Training
- Management
- Planning
- Organizing
- Tax Preparation
- Yardi
- Rent Roll
- Onsite Experience
- Tax Credit
- BMR
- Section 8
- Accounts Payable
- Fair Housing
- Dispatching
- Business Strategy
- Accounting
- Digital Marketing
- Market Analysis
- First Aid
- Special Needs Care
- Lease Management
- Property Management
- Tenant Screening
- Herbal Formulation
Timeline
Tax Preparer Specialist
Liberty Tax Service
11.2023 - 03.2025
HOUSE MANAGER
In Home Support Services
01.2018 - Current
CLERK
United States Postal Service
01.2011 - 01.2017
BUS OPERATOR
First Student
01.2008 - 01.2020
ASSISTANT MANAGER
El Paseo Apartments
01.2008 - 01.2009
ASSISTANT MANAGER
The Timbers Apartments
01.2006 - 01.2008
LEASING AGENT
Westridge at Hilltop
01.2003 - 01.2006
Bachelor of Arts - Sociology
California State University, Chico
No Degree - Sales Person Training
Merritt College
ASSOCIATE DEGREE - Psychology
Laney College
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