Angela Major
Spark by Hilton
Knoxville,TN
4
Years of experience
Results-driven housekeeping professional with experience at Spark by Hilton, recognized for enhancing guest satisfaction through meticulous cleaning and quality assurance. Proven teamwork skills and expertise in bathroom sanitation, ensuring a pristine environment. Successfully trained staff on safety protocols, contributing to operational efficiency and a welcoming atmosphere for guests.
Work History
Housekeeping
3 Months- Maintained cleanliness and organization in guest rooms according to established standards.
- Utilized cleaning equipment and chemicals safely and effectively for various surfaces.
- Assisted in inventory management of cleaning supplies, ensuring adequate stock levels.
- Supported team members by sharing best practices for efficient housekeeping operations.
- Implemented improved cleaning techniques that enhanced guest satisfaction and comfort.
- Trained new staff on housekeeping protocols and safety procedures to ensure compliance.
- Conducted regular inspections of rooms to uphold quality assurance standards consistently.
- Collaborated with front desk staff to address guest requests promptly and professionally.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Packaging
2 Months- Operated packaging machinery to ensure efficient production flow.
- Inspected finished products for quality assurance and compliance standards.
- Collaborated with team members to streamline packaging processes and reduce waste.
- Maintained cleanliness and organization of packaging area for safety compliance.
Home Maker
3 Years 2 Months- Managed household budgeting and expenses to ensure financial stability
- Coordinated meal planning and preparation to promote healthy eating habits
- Streamlined scheduling and activity coordination for family members to optimize time management.
- Maintained a clean and safe living environment through effective cleaning routines
Education
GED
Skills
Teamwork
Housekeeping
Bathroom cleaning
Customer service
Customer service-focused
Quality assurance
Timeline
Housekeeping
Spark by Hilton
06.2026 - 09.2026Read More
Packaging
Genera
05.2026 - 07.2026Read More
Home Maker
Self
01.2023 - 03.2026Read More
Halls High School
GED
Read More