Angela Mangini
Newark Valley
Summary
Experienced coordinator with strong focus on team collaboration and achieving results. Skilled in project management, communication, and problem-solving. Known for flexibility with changing needs and reliability in delivering outcomes. Prepared to make significant impact in dynamic environment.
Overview
16
16
years of professional experience
Work History
DME Coordinator
UHS Professional Home Care
06.2017 - Current
- Overseeing the intake department/patient account reps when manager is out of office.
- Collecting, sorting and passing out orders to staff to be worked while collecting my own from EPIC that are put in by PCP offices and wellness coordinators.
- Process orders thru the insurance so they are handled by me from start to finish. I get all the needed documentation for insurance to cover, process thru the insurance company, call the patients go over any co pay information and billing questions, and then pass to CST for delivery. I have Achieved the highest level of intake/patient account rep function here over the last 7 years starting with no experience and then went on to become the DME coordinator for pop health and PHC.
- Remain knowledgeable about the ever-changing insurance guidelines and what is required for us to be able to bill for an item
- EPIC navigation and other computer systems PHC uses re tend system we use at PHC
- Coordinated patient care services to ensure timely delivery and compliance with regulatory standards.
- Implemented training programs for new hires, enhancing team performance and service quality.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Boosted team morale and productivity by organizing team-building activities and maintaining open-door policy for feedback and concerns.
Patient Account Representative
UHS Professional Home Care
06.2017 - Current
- Managed patient billing inquiries, ensuring accurate account information and timely resolution.
- Collaborated with healthcare providers to verify insurance eligibility and benefits for patients.
- Processed patient payments efficiently, maintaining detailed records of transactions and account status.
- Reviewed insurance eligibility and verified coverage details to minimize claim denials and delays in payment.
- Enhanced patient satisfaction by promptly addressing inquiries and resolving account issues.
Dietary Supervisor
Riverview Manor Nursing Home
02.2010 - 06.2017
- Supervised daily dietary operations, ensuring compliance with health regulations and safety standards.
- Managed inventory control, optimizing food supply levels to reduce waste and improve cost efficiency.
- Trained and mentored staff on dietary practices
- Meal Prep and Cooking for 100 people as well as altering food to dietary restrictions
- Food service duties
Education
High School Diploma -
Maine Endwell High School
Endwell, NY Skills
- Multitasking and organization
- Customer service
- Data entry
- Decision-making
- Work Planning and Prioritization
- Relationship building
- Discretion and confidentiality
- Strategic planning
- Administrative oversight
- Problem-solving
- Time management
- Attention to detail
Timeline
DME Coordinator
UHS Professional Home Care
06.2017 - Current
Patient Account Representative
UHS Professional Home Care
06.2017 - Current
Dietary Supervisor
Riverview Manor Nursing Home
02.2010 - 06.2017
High School Diploma -
Maine Endwell High School