Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Angela Mannino

Key West

Summary

Professional with strong background in hospitality management, ready to drive operational excellence and elevate guest satisfaction. Adept at team collaboration, leading staff to meet and exceed goals, and adapting to changing needs. Skilled in inventory management, staff training, customer service, and financial oversight. Known for reliability, problem-solving abilities, and maintaining high standards.

Overview

14
14
years of professional experience

Work History

Restaurant Manager

Sami's Pizza & Pasta
02.2020 - 08.2025
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Checked food temperature regularly to verify proper cooking and safety.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.

Program Support Assistant

Wells Global
03.2011 - 02.2020
  • Performed clerical organization, answered phones and filed documentation for program managers.
  • Scheduled conference rooms, prepared agendas, and maintained calendars to prepare for meetings and events.
  • Communicated clearly with program staff and participants through written and digital correspondence.
  • Provided exceptional customer service when responding to inquiries from internal/external stakeholders regarding the program''s offerings or policies.
  • Reviewed vendor invoices for appropriate documentation and validity prior to payment.
  • Prepared vendor invoices and processed incoming payments.
  • Upheld high standards of professionalism by adhering to established accounting policies, procedures, and ethical guidelines throughout daily tasks.
  • Reduced late payments by maintaining strong relationships with clients and implementing effective follow-up procedures.

Education

High School Diploma -

West Johnston
Benson, NC

Skills

  • Point of sale (POS) system operation
  • Passion for customer satisfaction
  • Time management
  • Attention to detail
  • Highly motivated
  • Organization and prioritization
  • Strong multitasking
  • Customer service
  • Highly reliable

Interests

  • Getting involved in local advocacy groups to promote positive change in the community
  • Volunteer Work
  • Participating in fundraising events to support local charities, schools, or community projects
  • I enjoy helping others and giving back to the community
  • Cooking
  • Enjoy hobbies that combine physical activity with outdoor exploration
  • Food Tourism
  • Historical Exploration

Timeline

Restaurant Manager

Sami's Pizza & Pasta
02.2020 - 08.2025

Program Support Assistant

Wells Global
03.2011 - 02.2020

High School Diploma -

West Johnston

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