Summary
Overview
Work History
Education
Skills
Timeline
Generic

Angela Manuel

18910 Bressingham Dr,TX

Summary

Client-focused Health Care Sales and Pharmaceutical Sales Representative with 20 years of providing solutions to practitioners. Consistently meets and exceeds sales goals. Special knowledge of Compounding pharmaceuticals. Achieved industry-leading customer and revenue growth by leveraging top-notch abilities in networking and lead development. Demonstrated success in converting prospects into customers, servicing accounts and maintaining consistent sales levels. Skilled relationship-builder, communicator and multitasker.

Overview

25
25
years of professional experience

Work History

Pharmaceutical Sales Representative

Empower Pharmacy
02.2019 - Current
  • Gained customer loyalty by providing exceptional follow-up support and addressing inquiries promptly.
  • Implemented efficient time management strategies that allowed for optimal coverage of assigned territory while maintaining a healthy work-life balance.
  • Led by example, fostering a positive work environment that encouraged collaboration and continuous improvement among team members.
  • Communicated with customers by employing effective selling, listening and negotiation skills while using proper terminology, approved messaging and branded materials.
  • Achieved individual, territory and company goals for sales, market share, call metrics and sample distribution.
  • Optimized sales strategies by continuously evaluating their effectiveness and making necessary adjustments.
  • Exceeded sales targets consistently through effective territory management and strategic planning.
  • Prospected continuously for new potential customers and maintained robust conversion rate.
  • Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
  • Serviced existing accounts on regular basis to maximize revenue.

Sales Coordinator

Intellicure, Inc.
01.2016 - 02.2019
  • Performed follow-up calls with customers after each sale was completed.
  • Maintained an up-to-date database of prospective clients and their contact information.
  • Provided assistance throughout the entire sales process from initial contact through post-sale follow-up activities.
  • Managed client relationships by responding promptly to inquiries and addressing any issues that arose during the course of a sale.
  • Generated leads through cold calling, networking, referrals and other methods.
  • Provided administrative support to the sales team including scheduling meetings, preparing presentations and managing email correspondence.
  • Input customer data into system, updating information regularly with changes to buying habits.
  • Supported sales team by delivering current territory sales data and costing information.
  • Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
  • Increased sales revenue by establishing strong relationships with clients and identifying new business opportunities.
  • Streamlined sales processes for improved efficiency and customer satisfaction.
  • Supported sales team members in achieving individual goals and targets through coaching, mentoring, and guidance.

Senior Account Manager

Thermo Fisher Scientific
01.2000 - 01.2009
  • Attended industry conferences and events as a representative of the company.
  • Negotiated contracts with clients to ensure optimal pricing and terms of agreement.
  • Developed and implemented strategic plans for assigned accounts to increase customer satisfaction.
  • Conducted regular meetings with clients to review performance metrics, progress, and future goals.
  • Resolved client issues in a timely manner while maintaining excellent customer service standards.
  • Established strong relationships with vendors in order to secure favorable discounts on materials or services needed by the company's clients.
  • Managed key account relationships, ensuring customer loyalty and retention.
  • Gave extensive support to key accounts in sales, technical and business areas.
  • Cross-sold additional products and services to increase profitability within accounts.
  • Participated in trade shows, conferences, and networking events to represent the company and attract new business.

Education

Columbia Southern University
01.2017

Skills

  • Sales Logix
  • CPR
  • AED
  • Account development
  • Cold-calling
  • Pharmaceutical sales
  • Customer Account Management
  • Problem-Solving
  • Teamwork and Collaboration
  • Active Listening
  • First Aid & Safety
  • Excellent customer service
  • Interpersonal communication skills
  • Strong analytical and organizational skills
  • Strong detail oriented
  • Able to work with minimum supervision
  • Coaching skills
  • Customer Communication
  • Upselling strategies
  • Lead Generation
  • Sales Strategies
  • Customer engagement and support
  • Account Management
  • Cold calling expertise
  • Upselling
  • Prospecting skills
  • Sales expertise
  • Customer Engagement
  • Product Promotions
  • Customer Relationship Management
  • Goal-Oriented
  • Salesmanship

Timeline

Pharmaceutical Sales Representative

Empower Pharmacy
02.2019 - Current

Sales Coordinator

Intellicure, Inc.
01.2016 - 02.2019

Senior Account Manager

Thermo Fisher Scientific
01.2000 - 01.2009

Columbia Southern University

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Angela Manuel