Angela Markovic
New Bern,NC
Summary
Developed key skills in quality assurance within a fast-paced manufacturing environment, seeking to transition into a new field leveraging these capabilities. Skilled in identifying defects, ensuring compliance, and implementing quality control processes. Looking to apply these transferable skills to contribute effectively in a new professional setting.
Overview
4
4
years of professional experience
Work History
Quality Inspector
BSH Home Appliances Group
02.2024 - Current
- Performed visual and measurement inspections of dishwasher and cooking material to root out tolerance, compliance, and cosmetic issues.
- Inspected inbound shipments and conducted sampling of products per inspection/test plan and documented procedures.
- Collaborated with fellow inspectors, and quality, engineering, production, and managerial teams to ensure consistent quality standards across all products.
- Implemented corrective actions for non-conforming products, reducing the risk of customer/assembly line dissatisfaction or returns.
- Utilized gauges, tools, and equipment to complete in-depth inspections.
- Properly discarded and rejected products, materials, and equipment not conforming to specifications, as well as rejected products from production and final audit, determining causes such as operator error, supplier defects, or transportation/warehouse damage.
- Proficient knowledge and use of SAP transactions daily. This includes: displaying inspection/test plans for all products; creating transfer orders for moving products from one location to another; scrapping, blocking, and unblocking products; checking release plans/dates for products that have expired or limited releases; creating notifications for non-conforming products; fixing discrepancies that may have occurred during other transactions.
- Knowledge and use of Teamcenter PDM application to access and utilize blueprints for performing inspections.
- Performed regular calibration checks on measurement tools, guaranteeing accurate readings during inspections.
- Initiating professional supplier communications relevant to quality disruptions and/or non-conformances, including RMA/Credit requests plus transactions, as well as requests for sorting authorizations.
- Utilized blueprint reading skills for accurate interpretation of project specifications, preventing errors or delays during the production process.
- Responding to line call investigations related to quality issues or failures, managing sorting activities, advising/guiding production teams on action plans to keep the assembly lines working, and providing feedback.
- Ensuring the work area is kept in proper order adhering to 5S standards.
Setter/Operator
BSH Home Appliances Group
02.2022 - 02.2024
- Adhered to OSHA safety regulations when operating equipment to prevent accidents or equipment damage.
- Verified quality of finished products against company standards, determined grades and identified defective items, using my understanding of quality control and assurance.
- Read blueprints, work orders and production schedules to determine product/job instructions or specifications.
- Communicated inspection results to quality and other production-related teams so corrective actions could be taken.
- Identified and reported non-conformances and quality issues to management.
- Maintained accurate inspection records and documentation.
- Inspected, measured and tested incoming and completed metal workpieces for conformance to specifications using measuring and testing devices.
- Utilized work order and diagrams to identify and apply job requirements and quality standards to effective production planning.
- Utilized blueprints and diagrams to compare finished products against design specifications.
- Chipped off excess weld, slag, and spatter using hand tools.
- Monitored machines during operation to detect sounds of malfunction and adjusted machines to eliminate problems.
- Maintained organized work area by adhering to 5S standards by cleaning and removing hazards.
- Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
- Maintained equipment performance by lubricating and cleaning components.
- Used precision measuring tools, micrometers and calipers to meet required product specifications.
- Calibrated, tested, and adjusted machine settings or programs to maintain quality and productivity, showing my ability to troubleshoot and solve problems.
- Analyzed, reviewed and revised programs to increase operating efficiency.
- Handled preventive maintenance and minor repairs on machines to sustain performance.
- Utilized gauges, tools and equipment to complete in-depth assessments.
- Stayed up-to-date on changing product trends by studying blueprints, product designs and specifications.
Machine Operator
BSH Home Appliances Group
07.2021 - 02.2022
- Reviewed and interpreted schematics, blueprints, and work instructions to determine product specifications and machine requirements.
- Understood and followed "Operator Instructions" necessary for safe operation.
- Repaired nonconforming parts by following "Rework Procedures."
- Utilized calipers and other measuring tools to increase accuracy of parts.
- Inspected parts to meet customer specifications and quality standards.
- Moved finished work to correct staging area for disposition.
- Interpreted blueprints to follow correct sequence of bends and identify proper tools to produce quality parts.
- Instructed new employees on operation of CNC machines.
- Detected malfunctions and control errors by monitoring machine operation and checking completed pieces.
- Assisted other machinists with set-up and troubleshooting of CNC machines.
- Trained and coached new team members on proper machine set-up procedures.
Education
High School Diploma -
New Bern High School
New Bern, NC05.2021
Skills
- Planning and Coordination
- Training and Development
- Attention to Detail
- Flexible and Adaptable
- Dependable and Responsible
- Quality assurance
Accomplishments
- Received "High Five" award at BSH.
Languages
English
Native or Bilingual
Serbian
Native or Bilingual
Timeline
Quality Inspector
BSH Home Appliances Group
02.2024 - Current
Setter/Operator
BSH Home Appliances Group
02.2022 - 02.2024
Machine Operator
BSH Home Appliances Group
07.2021 - 02.2022
High School Diploma -
New Bern High School
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