Angela Marroquin

Dynamic professional with three years of experience in operational efficiency and team leadership, expert in performance monitoring, and problem-solving. Key achievements include contributing to the spoo project that was successfully incorporated into other Amazon facilities, and achieving record-breaking processing of 16,200 units with zero critical pull time units missed while running a shift that maintained an impressive 18.6 JPH. Where I bring my operational efficiency and team leadership skills to support your mission of innovation and excellence at Grocery Supply!

At Amazon, I was a regular associate for one year when I started to get trained in the ship clerk position, which involves managing shipping operations, coordinating with multiple shipping companies, and ensuring efficient dock performance. The role requires a comprehensive understanding of shipping requirements and the ability to troubleshoot issues effectively while maintaining safety standards and operational efficiency. I was then accepted into welding school through my career choice. I took classes while working full-time for seven months, where I was then promoted to process assistant! At Amazon, the PA plays a crucial role in maintaining operational efficiency, ensuring proper staffing, and facilitating communication between shifts in the outbound shipping process. Labor management, communications, performance monitoring, problem-solving, escalation, documentation, and reporting.

• Assisted in developing strategies for streamlining operations through automation initiatives.
• Analyzed data from multiple sources to identify opportunities for improvement.
• Developed and maintained accurate records of process metrics and KPIs.
• Collaborated with colleagues to develop innovative solutions for complex problems.
• Participated in meetings with internal teams to discuss process changes or modifications.
• Facilitated training sessions for staff on how to use newly implemented processes effectively.
• Identified potential risks associated with proposed changes or implementations of processes.
• Prepared reports summarizing process performance, progress, and recommendations for optimization.
• Monitored process performance to ensure compliance with established standards.
• Provided product shipment logistical support and quality control by coordinating with vendors, resulting in increased revenue.
• Executed on-time, under-budget projects by solving complex issues for senior leadership