Angela Marshall
Julian,PA
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
16
16
years of professional experience
Work History
Administrative Assistant
Schmidt Baking
Middletown, PA
03.2013 - 01.2022
- Placing orders and helping over 100 customers with general questions and concerns
- Coordinated travel arrangements by booking airfare, hotel and ground transportation.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Coached new employees on administrative procedures, company policies and performance standards.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Arranged rapid office equipment repair and maintenance with vendors.
- Maintained staff directory and company policy handbook for human resources department.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Executed record filing system to improve document organization and management.
- Monitored premises, screened visitors, updated logs and issued passes to maintain security.
- Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
Business Owner/Operator
DBM Properties LLC
Duncannon, PA
05.2006 - 05.2013
- Served as principal stakeholder over organization's complete operations.
- Oversaw end-to-end business processes to maintain proficiency and profitability of over many rental units!
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Employed prompt decision-making and in-depth research to resolve issues.
- Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs.
- Verified parts and materials through audit inspections and independent checks.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Input income and expense details into database to track business finances and address variances.
- Maintained updated knowledge of regulatory changes to adjust business operations accordingly.
Education
High School Diploma -
Bible Baptist
Abingdon Va05.1982
Skills
- Task Prioritization
- Database and Client Management Systems
- Microsoft Office
- Confidentiality and Data Protection
- Multi-Line Telephone Systems
- Judgment and Decision Making
- Strong Organizational Skills
- Verbal and Written Communication
- Ease with Computers and Technology
- Professional and Courteous
- Relationship Building
- Reception Duties
Timeline
Administrative Assistant
Schmidt Baking
03.2013 - 01.2022
Business Owner/Operator
DBM Properties LLC
05.2006 - 05.2013
High School Diploma -
Bible Baptist
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