Angela Martin
Jacksonville,FL
Summary
I am a dedicated & hardworking Title Agent / Closer / Processor helping people insure their property is free from liens and are happy with their sale or purchase of property. I am skilled in working under pressure, multi-tasking, adapting to new situations and challenges, along side working with multiple companies / agencies to best enhance the home buying /property buying experience.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Closing Processor
Crabtree Law Group
Jacksonville, FL
03.2021 - Current
- New file creation according to standardized, fluid organization and content
- Reviewed and interpreted residential real estate contracts for the submittal of a real estate title search
- Reviewed real estate title searches and title commitments and worked with title insurance underwriters to determine requirements and steps needed to bring the transaction to close and issue clear title and title insurance
- Reviewed lender closing instructions for closing requirements and coordinated with mortgage closer for the preparation and balancing of the CD while clearing all title, mortgage and contract requirements
- Prepared closing documents including Notes, Mortgages, Deeds and Affidavits necessary to complete the transaction
- Finalize the transaction with the issuance of all closing disbursements and recording of the legal documents necessary to transfer title and secure any liens
- Highly proficient in use of Closer’s Choice and Qualia softwares with intuitiveness to learn other closing and title data management platforms as necessary
Store Manager
Starbucks
Jacksonville, FL
10.2014 - 03.2021
- Managed schedules to support operations of the store of +30 partners
- Analyze sales and data including profit and loss statements
- Hire, train, and on-board new partners with emphasis on career pathing and development
- Galvanizing team and partner engagement creating The Starbucks Experience
- Managed a wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently
- Consistently achieved highest metrics for peak hour services
Operations Manager
Michaels
Trussville, AL
06.2012 - 09.2014
- Maintained customer satisfaction by providing problem-solving solutions
- Selected to be part of a Bridge Team for personal development within the organization
- Trained and developed store staff in customer service, company standards and product knowledge
Education
High School Diploma - General Studies
Sandalwood High School
Jacksonville, FL05.2009
Skills
- Microsoft Office
- Written Communication
- Flexible & Adaptable
- Computer skills
- Detail-oriented
- Organization and Time management
- Office management
- Conflict Resolution
- Qualia software proficiency
- Adobe software proficiency
- Microsoft Word software proficiency
- Microsoft Excel software proficiency
- Closers Choice software proficiency
- Notary Public for the State of Florida
Certification
Notary Public for the State of Florida
Timeline
Closing Processor
Crabtree Law Group
03.2021 - Current
Store Manager
Starbucks
10.2014 - 03.2021
Operations Manager
Michaels
06.2012 - 09.2014
High School Diploma - General Studies
Sandalwood High School