Summary
Overview
Work History
Education
Skills
Certification
Languages
Affiliations
References
Timeline
Generic

Angela Martinez

Garden Grove,CA

Summary

Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings. Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation. Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success. Hardworking team member skilled at counting money, processing payments and building relationships. Precisely handles funds to maximize accounting accuracy and meet strict compliance standards. Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance. Efficient Cashier known for productivity and the ability to complete tasks swiftly. Specialized skills include accurate cash handling, strong customer service, and effective problem-solving. Excel in communication, teamwork, and adaptability, ensuring smooth transactions and positive customer experiences. Reliable cashier with background in retail and customer service environments. Known for maintaining speed, accuracy and courtesy under pressure. Strengths include cash handling, POS systems operation, and exceptional customer interaction skills. Contribute to customer satisfaction improvement in previous roles by offering prompt, efficient service. Motivated customer service and sales professional seeking increasing responsibility in retail environment. Remarkable leading new employees and maximize team performance. Skilled Head Cashier specializing in sales, service, and team leadership. Effectively meet front-end needs with skilled merchandising, customer support and register management. Proficient in processing purchases and returns with high accuracy and diligent attention to details. Sales expert promotes products and works to boost store profits. Reliable professional with background in customer-facing roles, excelling in highly productive environments where task efficiency is paramount. Skilled in accurate cash handling, inventory management, and customer service, ensuring smooth and efficient transaction processes. Possess strong communication skills, problem-solving abilities, and adaptability to meet diverse customer needs and enhance overall satisfaction. Committed to contributing positively to team dynamics through effective collaboration and support. Efficient cashier with experience in fast-paced retail environments. Known for accuracy in handling financial transactions and balancing cash drawers. Skilled at customer service, offering prompt and friendly checkout experiences. Improved transaction times through effective communication and organization skills, enhancing overall customer satisfaction. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

10
10
years of professional experience
1
1
Certification

Work History

CASHER

Arco AM PM
Garden Grove, CA
09.2015 - 07.2025
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Ensured compliance with all safety regulations within the store environment.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Resolved customer complaints professionally in accordance with company policy.
  • Issued receipts, refunds, credits or change due to customers.

Education

High School Diploma -

MEXICO
MEXICO
06-2013

Skills

  • Cash register operation
  • Payment processing
  • Customer assistance
  • Product knowledge
  • Return processing
  • Customer relationship management
  • Inventory restocking
  • Safety compliance
  • Problem solving
  • Loyalty promotions
  • Attention to detail
  • Effective communication
  • Time management
  • Conflict resolution
  • Complaint resolution
  • Order verification
  • Team collaboration
  • Hospitality and accommodation
  • Liquor law compliance
  • Scanner operations
  • Merchandise restocking
  • Product restocking
  • Written and verbal communication
  • Point of sale operation
  • Expense tracking
  • Guest inquiries
  • Identification checks
  • Cash handling expertise
  • Reliability and punctuality
  • Spirit, wine, and beer expertise
  • Refunds and exchanges
  • Multitasking and organization
  • Staff training
  • Receipt handling
  • ID verification
  • Visual merchandising
  • Order packaging
  • Time management skills
  • Clear communication
  • Customer service excellence
  • Cash register systems
  • Credit card processing
  • Returns processing
  • Ordering and stocking
  • Exchanges processing
  • Sales transactions
  • Cash handling and management
  • Staff mentoring
  • Loyalty program promotion
  • Loss prevention
  • Credit and cash transactions
  • Cash handling
  • Issue resolution
  • Drawer balancing
  • Customer relations
  • Data entry
  • Point-of-sale system
  • Liquor regulations and compliance
  • Order taking
  • Report preparation
  • Decision making aptitude
  • Work ethic and integrity
  • Promotions and discounts
  • Cash drawer balancing
  • Merchandise exchange
  • Point of sale proficiency
  • Complex Problem-solving

Certification

  • CALIFORNIA FOOD HANDLER CERTIFICATE
  • CAIFORNIA ALCLHOLIC SERVER CERIFICATE

Languages

English
Professional
Spanish
Professional

Affiliations

  • Process cash, credit,and debit transactions accurately and efficiently.
  • Maintain a clean and organized work environment, including the counter, shelves, and stockroom.
  • Assist costumers whit operations,product inquiries and store promotions.
  • Conducted daily inventory checks and restocked shelves as need.
  • Resolve customer complaints with a positive attitude, ensuring costumer satisfaction.
  • Manage sales and ensure compliance with regulatory requirements.
  • Greeted customer and provided. assistance in locating products.
  • Operated cash registers and handled transactions quickly and accurately.

References

References available upon request.

Timeline

CASHER

Arco AM PM
09.2015 - 07.2025

High School Diploma -

MEXICO